Noeli Santana
Santa Maria,CA
Summary
Detail-oriented professional with a background in Addiction Counseling and Addiction Studies. Handles cash operations and team training while applying strong analytical and empathetic skills. Committed to enhancing client support and fostering a positive team environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cash Lead
Ulta Beauty Inc.
Santa Maria, CA
07.2025 - 06.2026
- Oversaw daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained team members on cash handling procedures and customer service standards.
- Managed cash register functions, including balancing drawers at shift end.
- Assisted in inventory management by processing returns and exchanges efficiently.
- Implemented best practices for cash security and loss prevention measures.
- Enhanced customer experiences through prompt service and effective conflict resolution.
- Collaborated with management to streamline checkout processes and reduce wait times.
- Maintained up-to-date knowledge of promotional offerings to assist customers effectively.
Education
Associate of Science - Addiction Counseling
Oxnard College
Oxnard, CA06-2028
Associate of Science - Addiction Studies
Allan Hancock College
Santa Maria, CA01-2027
Skills
- Money handling
- Office administration
- Cash handling expertise
- Cash register operation
- Relapse prevention
- Substance use screening
- Motivational interviewing
- Crisis intervention
- Intervention planning
- Multicultural competence
- Boundary setting
- Assertiveness training
- Outreach activities
- Goal setting
- Community resources
- Life skills training
- Empathy development
- Substance abuse education
Certification
SUD
Languages
Spanish
Native or Bilingual
Timeline
Cash Lead
Ulta Beauty Inc.
07.2025 - 06.2026
Associate of Science - Addiction Counseling
Oxnard College
Associate of Science - Addiction Studies
Allan Hancock College