Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noelia Flores

SYLMAR,CA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Shift Lead

Taco Bell
04.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Analyzed sales figures and identified areas for improvement.

Secretary

Country Villa Rehabilitation Center
10.2022 - 12.2022
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Screened visitors and issued badges to maintain safety and security.

Education

Associate of Arts - Sociology

College of The Canyons
Valencia, CA
03.2025

High School Diploma -

PUC Community Charter Early College High School
11500 Eldridge Ave Lakeview Terrace, CA 91342
07.2019

Skills

  • Operations Monitoring
  • Performance Improvement
  • Team Motivation
  • Work Delegation
  • Customer Service Management
  • Interpersonal Relations
  • Problem-Solving
  • Cash Handling
  • Staff Supervision
  • Employee Attendance Monitoring
  • Daily Workflows

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Secretary

Country Villa Rehabilitation Center
10.2022 - 12.2022

Shift Lead

Taco Bell
04.2021 - Current

Associate of Arts - Sociology

College of The Canyons

High School Diploma -

PUC Community Charter Early College High School
Noelia Flores