Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Process Guide
Amazon
02.2024 - Current
Critical Support for OB Dock, Problem Solver, Process Guide (PG).
Robin Waterspider, Jam Clear, Zone 1 Certified
Ensured daily radio contact was consistently made with operations leadership and RME to address department escalations and monitor station performance
Collaborated with various sites and tools such as Roboscout, Apollo, Grafana, Slack, and Excell to measure performance.
Exhibited strong performance as a PG & Problem Solver in high-pressure situations, particularly in Peak and Prime weeks. Demonstrated proficiency in supporting DEA and AR Induct Mezzanine areas.
Supported as a Process Guide for DEA such as auditing and bus routing, lost/delayed packages, & CPT support.
Extensive experience in Ship Dock and Outbound Problem Solve; with 2 months experience as LARPA in lower mezzanine support role, and quality assurance functions
Production Line Lead
Menasha Packaging Company
Alsip, Illinois
05.2022 - 01.2023
Identified potential problems during manufacturing operations and took corrective action when needed.
Kept track of inventory levels in order to ensure that there are enough components available for production operations.
Supervised a team of 10+ employees in the production line area.
Monitored product quality standards throughout the production process.
Conducted regular meetings with staff to discuss performance issues, work-related concerns, or changes in procedures or policies.
Communicated regularly with management to provide updates on progress towards goals set out at the beginning of each shift.
Ensured all safety protocols were followed by workers on the production line.
Collaborated with other leads within the company to share best practices and promote continuous improvement initiatives.
Responded quickly to any customer complaints about product quality or defects.
Resolved conflicts between workers in an efficient manner.
Analyzed data from previous shifts to identify areas for improvement in terms of productivity, safety, or quality control measures.
Created reports on productivity metrics such as number of units produced per hour or day.
Provided feedback to workers regarding their performance and suggested ways they can improve it further.
Inspected incoming supplies to conform with materials specifications and quality standards.
Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Read and interpreted blueprints and specifications to plan assembly and building operations
Requested replacement supply of standard parts to expedite workflow.
Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
Delegated tasks to multiple employees while maintaining efficient workplace.
Assigned tasks to employees and monitored productivity, performance and task completion.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.