Noelia Noriega
Tulare,CA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Adaptable to changes and eager for personal growth.
Overview
6
6
years of professional experience
Work History
Store Manager
Hibbett
Visalia, CA
06.2023 - Current
- Directed daily operations of the store, ensuring exceptional customer service and adherence to company policies.
- Provided exceptional customer service, actively engaging with customers to identify their needs, and offer product recommendations.
- Increased sales through effective merchandising, promotional strategies, and upselling techniques.
- Managed daily store operations, including overseeing opening and closing procedures and handling cash transactions.
Assistant Store Manager
Journeys Shoes
Tulare, CA
06.2021 - 03.2023
- Assisted in the oversight of daily store operations, ensuring smooth functioning of opening and closing procedures, cash handling, and adherence to company policies.
- Handled cash transactions, managed cash drawers, and ensured accurate and timely reconciliation of cash and sales reports.
- Assisted in creating attractive store layouts and visual displays to enhance the shopping experience and drive sales.
Administrative Assistant
Sterling Cleaners
Burlingame, CA
05.2018 - 08.2019
- Oversaw daily office operations, including managing office supplies, organizing files, and maintaining office equipment to ensure a smooth workflow.
- Acted as the primary point of contact for internal and external communications, including answering phone calls, responding to emails, and handling correspondence.
- Maintained a clean and organized office environment, including managing filing systems and ensuring that all office supplies were stocked and accessible.
Sales Associate
Gap
San Jose, CA
06.2018 - 06.2019
- Assisted customers with product selection, sizing and styling.
- Addressed and resolved customer complaints and inquiries in a professional and courteous manner, ensuring a positive shopping experience.
- Assisted in maintaining store appearance by organizing merchandise, setting up displays, and ensuring the store was clean and well-stocked..
Education
High School Diploma -
Tulare Western High School
Tulare, CA06-2020
Skills
- Customer Service Management
- Retail Inventory Management
- Store operations oversight
- Marketing and Promotions
- Office Administration
- Technical: Proficient in MS Office, Google Suites & Social Media
- Business Development, Critical Thinker, Project Management
Languages
- Biliterate in English and Spanish
Timeline
Store Manager
Hibbett
06.2023 - Current
Assistant Store Manager
Journeys Shoes
06.2021 - 03.2023
Sales Associate
Gap
06.2018 - 06.2019
Administrative Assistant
Sterling Cleaners
05.2018 - 08.2019
High School Diploma -
Tulare Western High School
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