Noelia Perez
Noelia
Weslaco,TX
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Case Manager
Southwest Health Services
Mont Alto, Texas
05.1992 - 06.2024
- Develop and implement individualized care plans for clients
- Monitor client progress and adjust care plans as needed
- Coordinate services and resources for clients.
- Advocate for clients and their families.
- Connect clients to community resources and support services.
- Maintain client records and document progress.
- Collaborate with other healthcare professionals
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Develop and maintain relationships with community partners.
- Conducted home visits to assess living conditions and support needs.
- Attend trainings and workshops to stay up-to-date on best practices.
Nursing Supervisor
Rio Grande Medicine
Harlingen, Texas
10.2015 - 01.2019
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Built work schedules and staff assignments, taking workload into consideration.
- Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
- Called upon staff members to discuss patient care and treatment.
- Resolved conflicts among medical staff in a professional manner.
- Provided staff education and training on new equipment, techniques, and processes.
- Communicated with patients with compassion while keeping medical information private.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
Unit Secretary
Knapp Medical Center
Weslaco, Texas
08.1985 - 05.2012
- Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
- Participated in quality improvement projects to enhance unit efficiency and patient satisfaction.
- Managed confidential information with discretion and in accordance with HIPAA guidelines.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Supported the orientation of new staff by providing guidance on unit procedures and documentation.
- Assisted in the maintenance of electronic health records (EHR) and manual filing systems.
- Maintained a clean and organized front desk and reception area.
Education
Bachelor of Science - Nursing
Texas A&M University
Corpus Christi, TX12.2015
High School Diploma -
Weslaco High School
Weslaco, TX05.1983
Skills
- Patient Case Coordination
- Client Needs Assessment
- Comprehensive Documentation Ability
- Client Support Advocacy
- Clinical Utilization Evaluation
- Multitasking Proficiency
- Patient Referral Coordination
- Evaluation Proficiency
- Cross-Disciplinary Teamwork
- Data Management
- Conflict Management
- Home Assessment Visits
- Regular Case Assessments
Certification
Grief Counselor
Languages
Spanish
References
- Julio, Savinon, MD, 956793-8482, Expressway 77 Suite 205, Harlingen, Texas, 78550
- Ricardo, Abreu, MD, 956-533-9826, 1604 E. 8th Street, Weslaco, Texas, 78596
- Carla McCaleb, 956-650-281, 900 W. 4th St., Weslaco, Texas, 78596
Affiliations
- Running
- Cycling
- Gardening
- Aerobic Instructor
Languages
Spanish
Professional
Timeline
Nursing Supervisor
Rio Grande Medicine
10.2015 - 01.2019
Case Manager
Southwest Health Services
05.1992 - 06.2024
Unit Secretary
Knapp Medical Center
08.1985 - 05.2012
Bachelor of Science - Nursing
Texas A&M University
High School Diploma -
Weslaco High School
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