Noelia Rodriguez
Springfield,MA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
9
9
years of professional experience
Work History
Executive Team Leader, Human Resources
Target
11.2021 - Current
- Enhanced employee satisfaction by implementing comprehensive training and development programs.
- Increased talent retention by developing effective performance management processes.
- Collaborated with executive leadership to align HR strategies with organizational goals.
- Reduced employee turnover rates by implementing proactive solutions addressing common issues.
- Ensured compliance with all relevant labor laws and regulations, mitigating potential legal risks.
- Evaluated HR metrics regularly, identifying trends and making data-driven decisions for continuous improvement.
- Developed succession planning initiatives to ensure ongoing leadership continuity within the organization.
- Facilitated open lines of communication between employees and management, promoting a positive work environment.
- Managed payroll processing accurately while adhering to strict deadlines for timely disbursement of salaries to employees.
Sales Lead Manager
Pandora
05.2020 - 12.2020
- Reach and exceed sales goals by building rapport with customers and maintaining a fun and exciting environment in which they will revisit.
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Implemented data-driven decision-making processes, utilizing analytics tools to measure performance metrics and drive continuous improvement.
Store Manager
Bath and body works
02.2018 - 09.2019
- Maintain Brand standards while encouraging team to meet their sales goals ultimately leading to store landing in the green
- Submitting reports and other tasks within a dead line and adjusting the business to positively impact sales goals and customer experiences
- Hiring talent who had the potential to greaten the customer experience, desired growth and were welcoming to coaching.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Gymboree
09.2017 - 03.2018
- Directly support store manager in daily operations, sales goals and merchandising.
Store Manager in Training
American Eagle outfitters
02.2017 - 03.2018
- Directly influence sales through customer engagement as well as recruit, develop and retain new talent.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
Assistant store Manager
Wetseal
05.2015 - 03.2017
- Understanding the needs of the business and being able to implement policies that would positively influence sales, visual standards and daily operational tasks.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Master of Science - Project Management
Southern New Hampshire University
Hooksett, NH01.2025
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH01.2022
Associate of Applied Science - Criminal Justice
Roxbury Community College
Boston, MA01.2018
Skills
- Time management
- Works well under pressure
- Determined
- Great communication skills
- Employee Relations
- Talent Acquisition
- Diversity and Inclusion
- Performance Management
- Conflict Resolution
- Human Resources Operations
- Succession Planning
Timeline
Executive Team Leader, Human Resources
Target
11.2021 - Current
Sales Lead Manager
Pandora
05.2020 - 12.2020
Store Manager
Bath and body works
02.2018 - 09.2019
Assistant Store Manager
Gymboree
09.2017 - 03.2018
Store Manager in Training
American Eagle outfitters
02.2017 - 03.2018
Assistant store Manager
Wetseal
05.2015 - 03.2017
Master of Science - Project Management
Southern New Hampshire University
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Associate of Applied Science - Criminal Justice
Roxbury Community College
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