Noelia Schutt
Citrus Heights,CA
Summary
Dynamic and dedicated professional with extensive customer service experience at Raley's Supermarket. Known for exceptional issue resolution and maintaining a welcoming atmosphere, I consistently achieved high customer satisfaction. Proficient in POS systems and committed to teamwork, I foster positive relationships, ensuring repeat business and a clean, organized environment.
Overview
4
4
years of professional experience
Work History
Cashier
Raley's Supermarket
Sacramento, CA
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Food Service Worker
Del Campo High School
Sacramento, CA
08.2021 - 06.2023
- Cleaned and sanitized surfaces, tools, and equipment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety, and presentation guidelines.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Provided exemplary service to students, staff, and visitors.
- Fostered team-oriented atmosphere, collaborating closely with colleagues to ensure smooth operation of cafeteria.
- Created welcoming atmosphere, greeting guests with smile and making them feel at home.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
- Issue resolution
- POS system operations
- Guest inquiries
- ID verification
- Decision making aptitude
- Organization
- Microsoft Office
- Typing - 50wpm
- Refunds and exchanges
- Handling phone calls and in-person inquires
Timeline
Cashier
Raley's Supermarket
07.2023 - Current
Food Service Worker
Del Campo High School
08.2021 - 06.2023
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