Summary
Overview
Work History
Skills
Timeline
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Noelia Schutt

Citrus Heights,CA

Summary

Dynamic and dedicated professional with extensive customer service experience at Raley's Supermarket. Known for exceptional issue resolution and maintaining a welcoming atmosphere, I consistently achieved high customer satisfaction. Proficient in POS systems and committed to teamwork, I foster positive relationships, ensuring repeat business and a clean, organized environment.


Overview

4
4
years of professional experience

Work History

Cashier

Raley's Supermarket
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Food Service Worker

Del Campo High School
08.2021 - 06.2023
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Served food according to temperature, safety, and presentation guidelines.
  • Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
  • Provided exemplary service to students, staff, and visitors.
  • Fostered team-oriented atmosphere, collaborating closely with colleagues to ensure smooth operation of cafeteria.
  • Created welcoming atmosphere, greeting guests with smile and making them feel at home.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Professionalism and courtesy
  • Issue resolution
  • POS system operations
  • Guest inquiries
  • ID verification
  • Decision making aptitude
  • Organization
  • Microsoft Office
  • Typing - 50wpm
  • Refunds and exchanges
  • Handling phone calls and in-person inquires

Timeline

Cashier

Raley's Supermarket
07.2023 - Current

Food Service Worker

Del Campo High School
08.2021 - 06.2023
Noelia Schutt