Noeline OH
Tracy,CA
Summary
Group operations management experience with over 35 years in the financial industry. Extensive experience in overseeing operations that supported internal business partners: Treasury Bank Portfolio and Capital Markets Fixed Income Safekeeping customers Investments, Treasury Funding/ Customers' Deposits products, Cash Management customers Investment and Repo Sweeps, Trust/Custody clearance operations, Financial Accounting. Collateral management, and Reconciliations departments. External customers: Investment managers, brokers dealers/ various counter-parties and customers' increments/Deposits
Knowledge of internal and external audits and accounting polices and procedure that related to the Bank, broker/dealer and third parties custodians.
Strong work ethic, adaptability, ability to handle challenging work, multitasking abilities, great collaboration, and excellent time management skills. Meets tight deadlines.
Overview
48
48
years of professional experience
Work History
Fixed Income and Treasury Operations Manager
Bank of the West
San Ramon, CA
08.2003 - 12.2023
- Managed operations team that support Treasury Department, Capital Markets Fixed Income safekeeping customers, Cash Management, Collateral Management, Financial Accounting and Reconciliation Department.
- Promoted high external customers and internal business partners satisfaction by resolving problems with knowledgeable and friendly service.
- Settled trades in a timely manner while adhering to risk management guidelines.
- Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
- Completed accurate daily reconciliations with counterparties for Bank Portfolios and Customers Safekeeping Investments positions & settlements.
- Identified needs of Safekeeping customers promptly and efficiently.
- Maintained accurate records of all transactions made in order to comply with regulatory requirements.
- Performed internal and external audits on investments, funding, deposits, and cash management to identify highest possible results.
- Collaborated closely with internal teams such as compliance staff or portfolio managers or Capital Markets Fixed Incomes or Financial Accounting department in order to ensure adherence to established policies and operations procedures.
- Ensure the team completed day-to-day duties accurately and efficiently.
Invesment/Corporate Trust Operations Team Leader
Bank of America
09.1975 - 12.2002
- Supervised three administrators responsible for monitoring of securities settlements transactions and corporate actions.
- We handles 200 accounts for 2.5 billions investment for Corporate Trust department.
- Overall responsibility for all customers income, redemptions, and corporate actions were received from DTC and Federal Reserve
- Performed daily reconciliations between internal systems and third-party custodians and agents.
- Collaborated with internal departments to resolve customer issues or complaints promptly.
- Monitored corporate trust accounts to ensure accuracy of account information and transactions.
- Ensured that all documentation relating to customer accounts was properly filed away according to established guidelines.
- Ensure the team completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
San Chaung II High School
Rangoon, Burma02-1971
Some College (No Degree) - Mathematics Education
University of Baltimore
Rangoon, BurmaSome College (No Degree) - Computer And Information Sciences
City College
Some College (No Degree) - Accounting and Finance
Delta College
Stockton, CASkills
- Customer Services
- Account Management
- Client Relations on operations
- Securities Trading settlements
- Statement Reconciliation on Investments, Funding/Deposits, and Cash Management
- Client Relations
- Researched and resolved complex problems in securities settlements, reconciled general ledger accounting entries
- Team Leadership
- Compliance Requirements
- Microsoft Office
Timeline
Fixed Income and Treasury Operations Manager
Bank of the West
08.2003 - 12.2023
Invesment/Corporate Trust Operations Team Leader
Bank of America
09.1975 - 12.2002
High School Diploma -
San Chaung II High School
Some College (No Degree) - Mathematics Education
University of Baltimore
Some College (No Degree) - Computer And Information Sciences
City College
Some College (No Degree) - Accounting and Finance
Delta College
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