Noel J Maldonado
Porter,TX
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 10 years in logistics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure the Technology Support Technician position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Truck Driver
Montgomery County Precinct 4
03.2023 - Current
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Inspected load security and checked for damages.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Truck Driver
Maldonado Trucking
03.2020 - 02.2023
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Inspected load security and checked for damages.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Front End Driver
Santek Waste Services Inc.
10.2017 - 02.2020
- Identified different types of materials to place into correct containers.
- Utilized proper protective gear while handling materials.
- Managed version control systems to ensure efficient collaboration among team members and prevent conflicts during the development process.
- Proactively identified opportunities for process improvements within the front-end development workflow, contributing innovative ideas toward increased efficiency.
- Observed other vehicles and pedestrians around collection truck to keep safe distance.
- Educated public on importance of recycling and waste reduction, collection procedures and legal dumping.
- Reported illegal dumping or hazardous materials to supervisor for proper handling.
Bilingual Customer Service Representative
Cigna
07.2012 - 12.2013
- Responded to customer calls and emails to answer questions about products and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Sought ways to improve processes and services provided.
- Developed training materials for Spanish-speaking customer service representatives.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Associate of Applied Science - Network Management
King's College
Charlotte, NC12.2010
High School Diploma -
Garinger High School
Charlotte, NC06.2009
Skills
- Strong attention to detail, analytical skills, and concern for data accuracy
- Dependable and reliable
- Assisting customers
- Basic Computer Literacy
- Critical Thinking
- Documentation skills
Certification
Actively working on obtaining my Comp TIA A+ certification.
Languages
Spanish
Native or Bilingual
Timeline
Truck Driver
Montgomery County Precinct 4
03.2023 - Current
Truck Driver
Maldonado Trucking
03.2020 - 02.2023
Front End Driver
Santek Waste Services Inc.
10.2017 - 02.2020
Bilingual Customer Service Representative
Cigna
07.2012 - 12.2013
Associate of Applied Science - Network Management
King's College
High School Diploma -
Garinger High School
Actively working on obtaining my Comp TIA A+ certification.
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