Noella Sampson
Receptionist
Glen Burnie,MD
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Dr Karen A Norman & Associates
Annapolis, MD
09.2021 - Current
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Preschool Lead Teacher
Thw Kinder Garden
Stevensville, MD
05.2017 - 10.2020
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Provided open and loving environment where children direct learning process.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Planned and prepared activities for 3-5 year old students.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Promoted sensory development by providing access to different textures.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Developed curriculum to advance physical, emotional, social and cognitive growth of children.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Allowed for ample outdoor discovery time in schedule each day.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
Factory Worker
LaMotte Chemicals
Chestertown, MD
06.2010 - 11.2014
- Weighed and measured items to prevent waste and meet quality standards.
- Used equipment properly to avoid workplace hazards or injuries.
- Carefully packaged finished products and prepared for shipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Participated in training sessions to enhance skills and knowledge.
- Calibrated and repaired machinery and equipment.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Kent County High School
Worton, MD 09.2006 - 06.2010
Skills
- Customer and client relations
Timeline
Receptionist
Dr Karen A Norman & Associates
09.2021 - Current
Preschool Lead Teacher
Thw Kinder Garden
05.2017 - 10.2020
Factory Worker
LaMotte Chemicals
06.2010 - 11.2014
High School Diploma -
Kent County High School
09.2006 - 06.2010
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