Noelle Benson
Fontana,CA
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction. Expert in staff training and problem-solving, achieving significant improvements in productivity. Skilled in schedule management, demonstrating a strong ability to prioritize tasks efficiently. Committed to excellence, consistently exceeding employer expectations by leveraging both hard and soft skills to drive results. A Seasoned Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry changes, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
Work History
Supervisor of Operations
Incredible House Cleaners LLC
03.2022 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communicationi.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Mobile SprayTan Artist Owner
BrooklynTans 2Go
04.2012 - 12.2019
- Manage day-to-day business operations.
- Oversee Employee operations, ensuring all tasks were completed accurately and efficiently.
- Hired trained, and manage a high-performing team of employees dedicated to achieving company goals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Conducted thorough market research before placing orders to ensure the best possible prices were obtained without sacrificing quality.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients.
Head Bartender
Rome Night Club
05.2009 - 09.2011
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed a strong rapport with patrons, and venders resulting in repeat business and increased profit.
Sergeant
US Army
12.2001 - 05.2006
- Managed a team of Soldiers, ensuring their proper training, performance, and adherence to established protocols.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations while in war time situations.
- Managed Military inventory for overseas operations.
Education
Bachelor of Science - Exercise Science
Brooklyn College of The City University of New York
Brooklyn, NY05.2011
Skills
- Customer Service
- Team Leadership
- Decision-Making
- Cultural Awareness
- Great at Mastering New Concepts
Timeline
Supervisor of Operations
Incredible House Cleaners LLC
03.2022 - Current
Mobile SprayTan Artist Owner
BrooklynTans 2Go
04.2012 - 12.2019
Head Bartender
Rome Night Club
05.2009 - 09.2011
Sergeant
US Army
12.2001 - 05.2006
Bachelor of Science - Exercise Science
Brooklyn College of The City University of New York
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