Healthcare Administration
Noelle Burchartz
Program Coordinator II
Menifee,CA
Overview
10
10
years of professional experience
Work History
Program Coordinator II
LOMA LINDA UNIVERSITY HEALTHCARE-PSYCHIATRY DEPARTMENT
01.2017 - Current
- Manage residency/fellowship/internship educational training programs activities:
- Accreditation, recruitment, onboarding, graduation, licensure's, finances, policies, scheduling, evaluations, trainings, didactics, PTO management, maintaining program requirements
- Nine direct reports
- Work with over 50 trainees (residents, fellows, interns)
- Work with over 100 physicians
- Event planner: graduations, welcome events, program retreats, team building events, department Christmas events, department farewell events
- Manage multiple program websites
- Collaboration with multiple LLU and non-LLU affiliated sites
Intake Representative
LOMA LINDA UNIVERSITY HEALTHCARE, BEHAVIORAL HEALTH INSTITUTE
08.2016 - 01.2017
- Registering / Scheduling incoming new patients for Psychiatry, Psychology, Marriage and Family Services, and Social Work
- Creating new patient accounts, collecting insurance information, scheduling patients
- Coordinating 100 plus clinician schedules and appropriately screening and scheduling new patients
Patient Services Representative (PSR)
LOMA LINDA UNIVERSITY HEALTHCARE
02.2016 - 08.2016
- Patient scheduler for various clinics at LLUHC: Transplant Institute, Family Medicine, Central Registration, General Surgery, and the LLU Call Center.
- Provided clinical support with the duties of checking-in/out patients, rescheduling appointments, verifying insurance contracts, and handling daily deposits.
- Certified in Patient Customer Service, EPIC/LLEAP database, HIPPA, CRM programs, Billing and cash handling.
- Worked closely with Medical Assistants, LVN's, RN's, and Social Workers in managing clinical flow and patient services.
Intern- Assistant Residency Program Administrator
LOMA LINDA UNIVERSITY HEALTHCARE Psychiatry Dept
06.2015 - 12.2015
- Six month internship working with LLU Psychiatry Residency Academic Training Program.
- Assisted with coordination of resident and attending academic schedules, clinical hours, moonlighting, didactics, grand rounds, summer sessions, recruitment, and accreditation.
- Provided full coverage for program administrator during leave of absences.
- Worked with ERAS recruitment system in reviewing applications, ACGME Web Ads in updating program information, New Innovations in managing program evaluations, rotation schedule, and didactic courses, and NRMP during the MATCH.
Intern - Marketing
MARUTI SUPPLY LLC
01.2015 - 05.2015
- Developed marketing strategies to promote and grow company
- SWOT analysis, website development, industry review, competitor comparison and growth opportunities.
Intern - Marketing
YMCA
06.2014 - 11.2014
- Intern - Corona and Jurupa Valley YMCA location.
- Created marketing plan for Jurupa Valley location: marketing strategies, company design, budget plans, events, and new innovated technology methods.
- Formulated calendar events with local schools, day cares, board meetings, school district, social services, and recreational arenas.
- Assisted in the remodeling floorplan of the City Park YMCA location.
- Created/updated social media mediums, email accounts, and excel spreadsheets of marketing data.
Education
Master of Arts - Master Of Healthcare Administration
National University
La Jolla, CA2018
Bachelor of Arts - Business Administration- Management
California State University - San Bernardino
San Bernardino, CA2015
Bachelor of Arts - Business Administration- Marketing
California State University - San Bernardino
San Bernardino, CA2015
Associates Degree of Arts - Social and Behavioral Studies
Norco Community College
Norco, CA2011
High School Diploma -
Temescal Canyon High School
Elsinore, CA2009
Skills
- MedHub - Medical Education Management
- NRMP-MATCH - National Resident Matching Program
- AAMC ERAS PDWS - Residency Program Recruitment Software
- ACGME ADS - Accreditation Data System
- ABPN preCERT - Credentialing System for Training Programs
- APPIC - Psychology Internship Matching Program
- Dynafios - Healthcare Aligning Provider Payments
- LLIFT / LLEAD - Employee Evaluation / Recruitment Management
- EEDS - Continued Education Management Platform
- ENVI - Purchasing System
- New Innovations - Medical Education Management
- Thalamus - Interview Management
- EPIC, Outlook, Cisco AnyConnect, Google Drive, Zoom, Teams, SharePoint, Adobe Acrobat Pro, Excel, PowerPoint, Word, QR Codes, WebEx, MailChimp,
Affiliations
- AADPRT - American Association of Directors of Psychiatric Residency Training - Mentor - Mentorship Program
- AADPRT - American Association of Directors of Psychiatric Residency Training - Member - PA Membership Committee
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Behavioral Health
Training and Educating
Working with Multidisciplinary Teams
Process Improvement
Workforce Management
Financial Optimization
Operational Development
Academic Management
Hobbies
- DIY Projects
- Reading
- Watching Football & Documentaries
- Walking
- Going to local Eateries
- Bunco Nights!
- Country Concerts
- and of course, spending my days with my Amazing Family
Timeline
Program Coordinator II
LOMA LINDA UNIVERSITY HEALTHCARE-PSYCHIATRY DEPARTMENT
01.2017 - Current
Intake Representative
LOMA LINDA UNIVERSITY HEALTHCARE, BEHAVIORAL HEALTH INSTITUTE
08.2016 - 01.2017
Patient Services Representative (PSR)
LOMA LINDA UNIVERSITY HEALTHCARE
02.2016 - 08.2016
Intern- Assistant Residency Program Administrator
LOMA LINDA UNIVERSITY HEALTHCARE Psychiatry Dept
06.2015 - 12.2015
Intern - Marketing
MARUTI SUPPLY LLC
01.2015 - 05.2015
Intern - Marketing
YMCA
06.2014 - 11.2014
Master of Arts - Master Of Healthcare Administration
National University
Bachelor of Arts - Business Administration- Management
California State University - San Bernardino
Bachelor of Arts - Business Administration- Marketing
California State University - San Bernardino
Associates Degree of Arts - Social and Behavioral Studies
Norco Community College
High School Diploma -
Temescal Canyon High School
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