Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noelle Douglas

Belleville

Summary

Professional and knowledgeable administrative assistant with several years of experience in library work and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

13
13
years of professional experience

Work History

Office Assistant

Treetown Tech LLC
11.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Payroll
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.

Librarian's Assistant

Belleville Area District Library
08.2015 - 02.2024
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered questions from patrons and helped to find desired materials.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Created graphics and various social media posts to help promote library events
  • Requested and processed loans from other libraries
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Monitored library environments to maintain safe, hazard-free settings.
  • Collected fees, fines and donations for balanced library finances.
  • Assisted patrons with printing and copying according to personalized requirements.


Art Instructor

Painting With A Twist
10.2018 - 03.2020
  • Learned various paintings and developed concise and effective strategies to teach new paintings to patrons within allotted time block
  • Maintained and organized painting supply stock
  • Developed summer programming for young artists
  • Led off-site paint events, teaching up to 40 students at once
  • Checked patrons in an out of classes

Front Desk Clerk

Joseph Meadows M.D
06.2012 - 03.2015
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Filed and organized patient records
  • Scheduled appointments

Education

Bachelor of Science - 3D Computer Animation

Full Sail University
Winter Park, FL
06-2021

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Loan processing
  • Mail handling
  • Excel spreadsheets
  • Professional and mature

Languages

Japanese
Limited Working

Timeline

Office Assistant

Treetown Tech LLC
11.2023 - Current

Art Instructor

Painting With A Twist
10.2018 - 03.2020

Librarian's Assistant

Belleville Area District Library
08.2015 - 02.2024

Front Desk Clerk

Joseph Meadows M.D
06.2012 - 03.2015

Bachelor of Science - 3D Computer Animation

Full Sail University

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Noelle Douglas