Noelle Garcia
Houston
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Building Assistant-High Rise Building
Jefferson Smith, LLC
10.2020 - Current
- Answer phone and emails of tenants concerns or work orders
- Email invoices to tenants for rent and parking
- Follow up on Delinquency by email, Text or in person.
- Insert Check and ACH payment in Yardi Software
- GL Code Invoices weekly and upload to Drop Box for payment
- Activate Data Watch for tenant access in building
- Activate parking card for tenants
- Upload all monthly documents for parking garage and lot
- Insert boot collection on a excel for payments received and upload monthly
- In Google calendar add all expiration of fire permit and inspection for reminders
- Order food weekly for K Café for their inventory.
- Close register down daily and check on sales and upload sales in Drop Box
- Go to bank monthly to deposit cash deposits for parking and Café.
- Assisted in project of new tenant construction.
- Created Gantt Charts to keep up with schedule of construction
- Order material for project regarding structural part of the plans.
- Assist Fire Director of building fire drills for building every 6 months
- Calculate all timesheets and turn in for approval
- Attend to all virtual and in person meetings
Customer Service Manager
Maid Brigade
10.2019 - 10.2020
- Answer and Sale maid service with a Script
- Book New and Current Clients
- Read Daily Tickets to Maids in the morning
- Get keys ready for maids
- Call Back all prospects on Daily basics
- Make Sure all communication is in clients file
Community Director
Vista on Gessner
08.2010 - 10.2019
- Company Overview: Tax Credit property
- Manage and operate a community of 805 units
- Motivated and managed a staff of 15
- Follow tax credit laws
- Trained and motivated leasing staff during trainings
- Carefully screened applicants for tenancy.
- Followed up on delinquent tenants and coordinated collection procedures
- Carefully Screened applicants for tenancy
- Completed final move-out walk through for tenants
- Verified income and assets and completed file for each applicant
- Responded to tenants request via telephone, email or in person and effectively answered questions and inquires
- Delivered emergency 24-hour on call service for tenant emergencies
- Followed up with tenants with work orders completed to confirm satisfaction of work order
- Updated weekly reports for corporate and sent on timely manner
- Coordinated with leasing staff on prospect follow up
- Always practice fair housing laws
- Convert a conventional property to a tax credit
- Carefully order material and to ensure not to exceed budgets
- Call manufacturing company to warranty of appliance, HVAC and equipment
- Contacted vendors with approval to ensure repairs are made on a timely manner
- Coordinate with Maintenance staff work order request on a daily basis
- Made sure invoice and petty cash have all GL codes before sent to corporate
- Advertise property on Website, through social media and on housing
- Coordinating teams and vendors interior and exterior rehab
- Carefully ordering material for each coming unit for rehab
- Building a relationship with tenants and making sure we meat their expectation of their units
- Walk grounds every day to ensure curb appeal is at its best.
- Coordinate with porters, maintenance and housekeeper with their daily task and making sure tasks are being completed
- Managing Suppliers and third-party vendors
- Making sure all invoices and petty cash have they codes and calculated before sending to corporate
- Always practiced fair housing
- Carefully and after review sent weekly reports to corporate on a timely matter
- Carefully review application and approved based on property criteria
- Made sure office and models always smell fresh and look cleaned for any Visitor
- Coordinate with make readies and made sure that units are turned in on a timely matter
- Dalcor Management
Property Manager
Cranbrook Apartments
07.2008 - 08.2010
- Company Overview: Conventional Property
- Managed and operated 261 units
- Managed a staff of 7
- Undertaking property surveys and preparing maintenance plan for the day.
- Providing great customer service
- Coordinate with maintenance about their daily task and making sure of completion
- Marketed in all areas to get exposer of our property
- Make sure units are ready and fresh for open house
- Worldwide Equities Management
Education
High School -
Memorial High School
06.1999
Skills
- Software proficiency
- Experience with Rent Manager, Yardi and Yardi Breeze
- Experienced in Microsoft Office tools
- Microsoft Office proficiency
- Efficient handling of daily deposit processes
- Reliability
- Multitasking Abilities
- Team supervision
Certification
- Fair Housing Course
- Professional Environmental Training
- Housing Tax Credit Compliance Training
- Income eligibility Training
- Texas Notary Public
- Fire Warden Certification
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Building Assistant-High Rise Building
Jefferson Smith, LLC
10.2020 - Current
Customer Service Manager
Maid Brigade
10.2019 - 10.2020
Community Director
Vista on Gessner
08.2010 - 10.2019
Property Manager
Cranbrook Apartments
07.2008 - 08.2010
High School -
Memorial High School
Similar Profiles
Jozette SmithJozette Smith
Continuum Clinical Support (Contract) at Jozette Smith, LLC (Spectrum Science Communication, LLC)Continuum Clinical Support (Contract) at Jozette Smith, LLC (Spectrum Science Communication, LLC)
Michael MartinezMichael Martinez
Leasing Professional at Prime Place LLC / The Jefferson FlatsLeasing Professional at Prime Place LLC / The Jefferson Flats
Sarah NedjarSarah Nedjar
Server at Historic Hotels Of Richmond LLC Jefferson HotelServer at Historic Hotels Of Richmond LLC Jefferson Hotel
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Terrance SowellTerrance Sowell
Marketing Intern at Safety VisionMarketing Intern at Safety Vision