Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Noelle Gibson

Quincy ,IL

Summary

Reliable house keeper enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Detailed House Cleaner with 10+ years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.

Overview

22
years of professional experience

Work History

Myself
Quincy, IL

House Cleaner
04.2012 - Current

Job overview

  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

The Cellar
Quincy, IL

Bar Manager
07.2015 - 03.2020

Job overview

  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 48% improvement over prior onboarding process.
  • Handled large amounts of cash on daily basis, which built trustworthiness and loyalty with owners.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Tom+Chee
O'Fallon, MO

Assistant Manager
01.2014 - 01.2015

Job overview

  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Nancy Baum
Quincy, IL

Home Health Care Aide
07.2008 - 12.2013

Job overview

  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Followed nutritional plans to prepare optimal meals.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided transportation and appointments management.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.

Education

JWCC
Quincy,Il

from Nursing

University Overview

Quincy Senior High
Quincy,Il

High School Diploma
05.1998

University Overview

  • GPA3.8
  • Relevant Coursework: Health Occupations C.N.A certficate

Skills

  • Hazardous Chemicals
  • Drapery Washing
  • Laundry Duties
  • Debris Collection
  • COVID-19 Safety Procedures
  • Washing and Drying
  • Guest Satisfaction
  • Wall and Ceiling Cleaning
  • Floor Cleaning, Polishing and Waxing
  • Trash Collection and Disposal
  • Surface Sanitation
  • Linen Care
  • Rug and Carpet Cleaning
  • Clothes Laundering
  • Window Cleaning
  • Vacuuming Floors
  • Special Requests
  • Chandelier and Light Fixture Cleaning

Timeline

Bar Manager
The Cellar
07.2015 - 03.2020
Assistant Manager
Tom+Chee
01.2014 - 01.2015
House Cleaner
Myself
04.2012 - Current
Home Health Care Aide
Nancy Baum
07.2008 - 12.2013
JWCC
from Nursing
Quincy Senior High
High School Diploma

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Noelle Gibson