Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noelle Gurklis

New Park,PA

Summary

Accomplished management leader with over 10 years of industry experience. Areas of expertise include HR management, including staff training, performance evaluation, policy development, and all staff management duties. Financial management includes monthly financial reporting, budgeting, profit and loss statements, with a focus on achieving monthly targets, payroll, accounts payable, and accounts receivable. Business management includes overseeing day-to-day business operations while focusing on operational efficiency, customer service and satisfaction, problem resolution, and building overall sales.

Overview

12
12
years of professional experience

Work History

General Manager

Whiteford Barbershop
03.2022 - Current
  • Manage daily business operations to include staff scheduling, payroll, open and closing the business daily, sales and marketing and customer service.

Assistant Manager

Jordan Thomas Salon & Spa
03.2018 - 03.2022
  • Assisted senior staff in daily operations, managed sales and inventory, customer service and spa service management.

Director

Four Seasons Assisted Living
04.2015 - 06.2018
  • Managed office operations, answered calls, provided customer service for inquiries and any ad hoc office duties requested by management.

Call Center Representative

Bankers life
Middle River, Maryland
03.2014 - 03.2018
  • Managed high-volume call traffic, ensuring timely response and efficient resolution of customer concerns.

Education

High School Diploma -

Fallston High School
Fallston, MD
06-2016

Skills

  • Customer service
  • Office management
  • Financial analysis
  • Project management
  • Payroll administration
  • Human resources management
  • Advertising, sales, and marketing management
  • Inventory and price structuring management
  • Cash management
  • Inventory control
  • Staff scheduling

Timeline

General Manager

Whiteford Barbershop
03.2022 - Current

Assistant Manager

Jordan Thomas Salon & Spa
03.2018 - 03.2022

Director

Four Seasons Assisted Living
04.2015 - 06.2018

Call Center Representative

Bankers life
03.2014 - 03.2018

High School Diploma -

Fallston High School
Noelle Gurklis
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