Noelle Gutzmer

Manage store operations, policy/procedure development & implementation, and all parts of its staff cycle; maintain store layout, inventory, and appearance; assist with store promotions, digital presence, and community outreach; responsible for store safety, security, and improvement.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Took payment information and other pertinent information such as addresses and phone numbers to place orders.

Greeted customers entering theatre and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs.