Noelle Hine

• Maintained accurate documentation of client progress, support plans, and incidents, per state and agency standards.
• Coordinated schedules, communication, and case updates across management, caregivers, and care teams.
• Worked with managers to create service plans, track outcomes, and support client independence and well-being.
• Continued expanding my mental health knowledge and supported diverse clients with inclusive, nonjudgmental care.

• Built strong relationships with management, team members, and residents to keep front desk operations running smoothly.
• Handled high volume calls and walk-ins, scheduled appointments, and kept communication and delivery records accurate.
• Managed monthly schedules, organized files and inventory, and kept location web content and supplies up to date.
• Worked with management daily to review goals, gather feedback, plan events, and improve team efficiency and service.

• Managed calls, staff meetings, staff scheduling, appointment logs, and accurate data entry for services and operations.
• Built and optimized daily route schedules, organized files and inventory, and kept products stocked across locations.
• Supervised and transported teams of 4-8, ensuring quality standards while maintaining and sanitizing financial institutions.
• Worked with management to share route up-dates, location changes, and performance feedback to improve efficiency.