Noelle Lamberth
Birmingham,AL
Summary
Experienced team leader skilled in directing and guiding workgroups, developing effective strategies, and providing comprehensive training. Sets ambitious goals and actively seeks team feedback to drive continuous improvement. Demonstrates exceptional interpersonal and communication abilities, effectively communicating goals and vision for success. Adept problem solver, networker, and consensus builder. Proven track record as a leader with a strong background in successfully managing complex projects and achieving strategic objectives. Excels in streamlining processes, maintaining high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
11
11
years of professional experience
Work History
Team Lead
Follett Higher Education Group
04.2023 - Current
- Trained new team members to provide excellent customer service
- Resolved customer issues promptly, enhancing overall satisfaction
- Managed administrative tasks to support sales goals and operations
Assistant Store Manager
Follett Higher Education Group
06.2021 - 04.2023
- Led daily operations and supported staff in achieving store goals
- Coordinated inventory processes to ensure accurate stock levels
- Resolved customer issues promptly, enhancing overall satisfaction
- Managed administrative tasks to support sales goals and operations
Manager trainee
Follett Higher Education Group
11.2019 - 09.2020
- Received on hand training in managing all college bookstore operations
Supervisor
Barnes & Noble College Booksellers
03.2019 - 11.2019
- Supervised booksellers by delegating tasks while ensuring proper execution of workload while partnering with management to assist with daily store operations
- Provided customer service solving customer issues
Sales Assistant
Adcock Furniture & Design
11.2017 - 07.2018
- Administrative assistant to the sales manager; Provided knowledgeable and friendly service to customers, answered phones, oversaw data entry for orders, sales transactions and scheduling furniture deliveries and performing the end of day tasks to balance the daily sales and deposit
Team Lead
Follett Higher Education Group
07.2016 - 10.2017
- Worked closely to with the department manager to receive, price, stock merchandise to meet the customer needs and drive sales and profits
IT Technician
Athens Heart Center & Specialty Clinics
01.2014 - 01.2016
- Provided high level support by managing projects, troubleshooting technical issues and implementing software and managing the screening of new applicants, onboarding of new hires, training and educating employees and managing employee benefits
Education
Bachelor - Health Informatics
Augusta University
Augusta, GA05.2012
Bachelor Of Arts - Anthropology
University of Georgia
Athens, GA12.2005
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Operations management
- Employee training
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Overseeing daily activities
- Excellent communication
Timeline
Team Lead
Follett Higher Education Group
04.2023 - Current
Assistant Store Manager
Follett Higher Education Group
06.2021 - 04.2023
Manager trainee
Follett Higher Education Group
11.2019 - 09.2020
Supervisor
Barnes & Noble College Booksellers
03.2019 - 11.2019
Sales Assistant
Adcock Furniture & Design
11.2017 - 07.2018
Team Lead
Follett Higher Education Group
07.2016 - 10.2017
IT Technician
Athens Heart Center & Specialty Clinics
01.2014 - 01.2016
Bachelor - Health Informatics
Augusta University
Bachelor Of Arts - Anthropology
University of Georgia
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