Noelle Long Simon
Parker,CO
Summary
Accomplished Loan Officer Assistant with a proven track record at Novus Home Mortgage, adept in documentation review and loan servicing. Excelled in enhancing customer satisfaction and streamlining loan processing, demonstrating exceptional communication skills and a commitment to regulatory compliance. Renowned for reliability and a professional demeanor, significantly contributed to business growth and operational efficiency.
Skilled Bartender Shift Manager with substantial background in hospitality management. Demonstrated skills in team leadership, inventory control, and customer service within fast-paced bar environments. Reputed for improving operational efficiency and boosting team morale. Proven ability to create unique cocktail recipes that enhance patron experiences.
Overview
5
5
years of professional experience
Work History
Loan Officer Assistant
Novus Home Mortgage
Westminster, CO
02.2023 - Current
- Reviewed appraisals received from appraisers prior to submission for underwriting consideration.
- Facilitated the collection of additional documentation required for loan approval.
- Contacted previous clients to verify satisfaction with process and service and to offer additional support and wrote personal thank you notes to clients and listing agents.
- Analyzed financial information provided by applicants in order to determine eligibility for specific types of loans.
- Provided quotes and loan status updates to clients in a timely manner.
- Assisted in marketing and outreach efforts to attract new clients.
- Answered questions regarding loan status and process from customers, real estate agents, title companies.
- Created, updated and maintained social media and website pages, maintained marketing databases and introduced computerized process to keep in regular contact with borrowers.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Developed and maintained expense reporting process to ensure accuracy and compliance with company policies.
- Identified and resolved issues that arose during the loan application process.
Bartender Shift Manager
Brothers Bar and Grill
Denver, CO
11.2019 - Current
- Enforced health codes and safety regulations in compliance with state laws.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Supervised cleanliness of guest service areas before, during and after service.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Trained new employees to perform duties.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Updated and maintained databases with current information.
Loan Officer Assistant
Celebrity Home Loans
Oakbrook Terrace, IL
11.2021 - 01.2023
- Assisted loan officers with the preparation of loan documents and closing packages.
- Responded to inquiries from clients and lenders regarding loan status.
- Checked applicant credit, personal references and employment histories.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Maintained client files and ensured compliance with lending regulations.
- Provided administrative support to loan officers, including scheduling and document management.
- Monitored loan progress from application to closing, keeping all parties informed.
- Coordinated appraisal orders and obtained necessary title work for loan processing.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
General High School Diploma
Egg Harbor Township High School
Egg Harbor Township NJ06-2017
Skills
- Documentation review
- Loan servicing
- Loan file review
- File processing
- Report preparation
- Regulatory compliance
- Cash handling
- POS system operation
- Basic accounting
- Health codes compliance
- Bar operations management
- Customer service expertise
- Highly reliable
- Outgoing personality
- Clear and effective communication
- Professional appearance
- Hospitality and accommodation
Timeline
Loan Officer Assistant
Novus Home Mortgage
02.2023 - Current
Loan Officer Assistant
Celebrity Home Loans
11.2021 - 01.2023
Bartender Shift Manager
Brothers Bar and Grill
11.2019 - Current
General High School Diploma
Egg Harbor Township High School
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