Summary
Overview
Work History
Education
Skills
American Express Metrics
Additional Experience
Awards
Timeline
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Noelle Motto

Youngtown,AZ

Summary

I am a highly driven, analytical and self-motivated sales professional with experience in both inbound & outbound sales, account development, marketing, training and leadership. I am very passionate about products, services and strategies that bring greater value to our customers. I have a proven track record as an over-achiever in both growing charge volume as well as sales target goals. I am looking for a reputable, strong and professional company to grow in the next steps of my career. I look forward to sharing best practices as well as learning from my peers & leadership.

Overview

12
12
years of professional experience

Work History

Owner & Chief Financial Officer

Lifestyle Laser Glenwood
Glenwood Springs
08.2023 - Current
  • In August 2023, I was presented a business opportunity in Glenwood Springs, Colorado
  • Lifestyle Laser is a premier medical spa offering an array of esthetical services
  • I brought in new clientele with effective marketing strategies and operated the budget/financial relations of the company as the CFO.

OPEN Top Client Advisor, Senior Manager, Account Acquisition & Development

American Express Company
09.2012 - 07.2023
  • Over my time with American Express, I have succeeded as a top performer in leadership and as an individual contributor.
  • Due to my extensive time with American Express in several roles from an individual contributor through senior manager, I have provided several key performance metrics/indicators in a lower section labeled AMERICAN EXPRESS METRICS & HIGHLIGHTS.

Education

High School Diploma -

Thunderbird High School
Phoenix, AZ
05-1987

Skills

  • Leadership
  • Strong Communication
  • Sales & Account Development
  • Organization & Time Management
  • Critical Thinking
  • Collaboration
  • Compliance & Governance

American Express Metrics

  • Successful in leading, coaching and training a team in a fast-paced cold call sales environment.
  • Expert in acquiring new accounts and building relationships with our customers by instilling the value proposition, resulting in a 98% activation rate.
  • Consistently a Top Performer month over month with acquisitions and charge volume.
  • Collaborated with Compliance & Governance to enforce rules & regulations to ensure we maintained below 2% error ratio across department.
  • Drove over 900% ROI across 2 teams through our inbound Tele-Sales digital channel in 2022.
  • Partnered with NY Marketing Teams to create new process for lead generation and streamline data, including designing of GCP/OPEN website to drive additional traffic to digital channel.,
  • Collaborated with Underwriting & Risk Assessment Teams throughout the onboarding process with new prospects.
  • Experienced with hIring of new consultants throughout interview process to ensure we are onboarding the best talent.
  • Experienced in coaching and training of new hires to ensure they are set up for success after the training process is completed. Also, continued education for existing consultants to ensure they are aware of any new processes or changes that were placed in effect.
  • Expert in creating a culture amongst leadership and consults to inspire and encourage growth and positive mindset.
  • Partnered with Account Development Mangers in developing hand-off process to engage our clients to drive charge volume within the first 90 days of our relationship.
  • Partnered and hosted meetings with peers/leadership across business units to ensure we are working together to drive results in the right way.
  • Industry specialist with OPEN/Corporate products, Merchant Acceptance and benefits of American Express programs.
  • Instrumental with the design & implementation of our Executive Referral Channel, resulting in fulfillment of 25% of overall sales goal for department.
  • Signed approximately 600 Small Business & Corporate Clients annually, resulting in an average of $500MM in PCV consistently year over year.
  • Expert in pipeline portfolio management of 600-1000 accounts to ensure we are penetrating 100% of the leads.
  • Expert in cross-selling multiple business products in order to obtain and grow business portfolio with our customers. Summing up all opportunities.

Additional Experience

4 years of Management in the Dental & Medical field

8 years as a Business Owner in the Construction industry

4 years experience in the Auto industry

Awards

  • President’s Club Award Winner, 2015
  • President’s Club Award Winner, 2023
  • Tribute Award, 2018

Timeline

Owner & Chief Financial Officer

Lifestyle Laser Glenwood
08.2023 - Current

OPEN Top Client Advisor, Senior Manager, Account Acquisition & Development

American Express Company
09.2012 - 07.2023

High School Diploma -

Thunderbird High School
Noelle Motto