Noelle Nelson
Hawthorne,CA
Summary
Reliable and detail-oriented security professional with an active Secret clearance and experience supporting high-security and high-traffic environments. Skilled in access control, patrol operations, and emergency response, with a strong ability to follow protocols and adapt quickly. Known for maintaining professionalism, ensuring site safety, and executing responsibilities with consistency and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Allied Universal (Contracted to Northrop Grumman)
10.2023 - Current
- Hold active Secret clearance; enforce strict access control and federal security protocols.
- Conduct detex patrols (1–2 hours) to secure facilities, monitor sensitive areas, and identify risks.
- Verify identity and perform secure unlocks and escorted access for employees and contractors.
- Respond to alarms within 5 minutes, assessing and resolving security incidents efficiently.
- Support control center (Mic 3) operations, coordinating coverage and maintaining site continuity.
- Cross-trained across all posts; adapt quickly to staffing gaps and critical assignments.
- Assist with emergency response, securing scenes and controlling access during medical incidents.
- Train and support new officers on procedures and site protocols.
Event Security
Admiral Security Services, Inc (Contracted to Oscars)
01.2023 - 04.2023
- Verified credentials and managed secure check-in operations for event personnel and contractors.
- Enforced access restrictions and prevented unauthorized entry into controlled areas.
- Responded to and de-escalated crowd-related security incidents in a high-traffic public venue.
- Maintained vigilance during extended shifts (8–12 hours) in a fast-paced, high-profile environment.
- Supported crowd management and perimeter control for a major live event.
Customer Service Representative
Ashley Stewart
06.2020 - 11.2020
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped customers select attractive, figure-flattering items
- Created stunning displays to capture customer attention
- And increase sales
- Pressed and folded items upon arrival in-store to increase visual appeal
- Encouraged customers to find accessories and other up sell items to complete ensembles
- Answered questions about store policies and concerns to support positive customer experiences
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality services
Education
High School Diploma -
Alexander Hamilton High School
Los Angeles, CA06-2020
Skills
- Customer service
- Critical Thinking
- CCTV
- Microsoft 365
- Report writing
Certification
- BSIS Guard Card (California Licensed)
- Power to Arrest & Use of Force Certified
- Active Secret Clearance
- CPR / First Aid / AED Certified
Timeline
Unarmed Security Officer
Allied Universal (Contracted to Northrop Grumman)
10.2023 - Current
Event Security
Admiral Security Services, Inc (Contracted to Oscars)
01.2023 - 04.2023
Customer Service Representative
Ashley Stewart
06.2020 - 11.2020
High School Diploma -
Alexander Hamilton High School