- Reading
- Yoga
- Adventure Travel
- Youth mentor, providing guidance and support to empower the next generation of leaders
NOELLE ORTEGA
Phoenix,AZ
Summary
Highly cooperative and empathetic individual with strong dedication to supporting mental health and well-being. Demonstrates generous patience and persuasive communication skills, fostering a collaborative environment that encourages client progress. Deeply committed to understanding and addressing unique needs of each person, creating personalized care plans that facilitate positive outcomes. Skilled in building trust and rapport, ensuring safe and supportive atmosphere for clients.
Cardiovascular professional with commitment to precision and patient care. Extensive hands-on experience in conducting diagnostic tests and supporting interventional procedures. Known for strong collaboration with medical teams and adaptability to dynamic clinical environments, with solid skills in equipment operation and patient interaction.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Cardiovascular Technician
Mayo Clinic
Phoenix, AZ
06.2025 - Current
- Monitored telemetry rhythms, identifying abnormalities and escalating findings to clinical staff promptly.
- Performed resting ECGs and stress testing support with consistent attention to accuracy and patient comfort.
- Prepared patients for cardiovascular procedures, explaining instructions and verifying readiness before testing.
- Applied Holter and event monitors, instructed patients on device use, and ensured reliable data capture.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Participated in continuing education opportunities to stay current on industry advancements and improve professional skills.
Behavioral Health Technician
Living and Balance Wellness Center
Phoenix, AZ
08.2024 - 05.2025
- Demonstrated ability to provide compassionate, patient-centered care and support to individuals with mental health and substance use disorders.
- Established a therapeutic relationship with assigned patients.
- Maintained accurate documentation of client progress and treatment plans to support effective care delivery.
- Reported any changes in the patient’s condition and suggested modifications to the treatment plan.
- Maintained accurate documentation of client progress, assessments, treatment plans, and other related records.
- Collaborated with multidisciplinary teams to coordinate comprehensive care plans for clients, enhancing overall treatment outcomes.
- Educated family members on effective support strategies, improving client wellness and family engagement in treatment.
- Developed and taught strategies to promote client wellness and independence.
- Followed treatment plan goals and interventions by using sound judgment and seeking out appropriate consultation.
Dedicated Nanny
Private Employers
Phoenix, US
08.2023 - 08.2024
- Ensured children’s safety and comfort by consistently monitoring their environment and addressing potential hazards
- Collaborated with parents to establish household boundaries and rules, ensuring consistency in children's behavior across environments
- Developed strong communication with parents to provide updates on children’s progress, needs, and achievements
- Maintained a tidy home environment by organizing toys and cleaning the playroom after activities.
- Built positive and nurturing environments to support child social and emotional growth
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies
- Created a positive and nurturing environment that supported children's social and emotional growth
- Fostered lasting connections with families by encouraging open communication and providing consistent positive feedback
- Bathed, dressed, and assisted with teeth brushing during bedtime preparation.
Dedicated Nanny
Private Employers
Phoenix, US
11.2022 - 08.2024
- Performed light housekeeping and managed errands
- Supported children in play activities, meals, and snacks, hygiene and socialization
- Enhanced children’s emotional well-being by providing attentive care and nurturing relationships
- Developed strong communication with parents to provide updates on children’s progress, needs, and achievements
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Cleaned playroom after activities by picking up toys and organizing space
- Fostered children's emotional well-being through attentive care and nurturing relationships
- Addressed challenging behavioral issues with effective discipline strategies and proactive communication with parents
- Coordinated playdates and outings to meet children’s physical and social needs.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit
- Coordinated safe transportation for school pick-ups/drop-offs and appointments, ensuring children's security during transit
- Assisted with light housekeeping duties as well as running errands
Barista Shift Supervisor
Starbucks
Phoenix
04.2022 - 08.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Engaged with customers during busy periods, enhancing their experience and promoting a positive atmosphere
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Fostered loyal customer base by remembering regulars’ orders and preferences, making them feel valued
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Ensured reliable attendance to maintain workflow and team productivity.
- Listened to customer requests and crafted personalized beverages, contributing to increased sales and customer satisfaction
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
- Remembered regulars’ orders and preferences, fostering loyalty and making customers feel valued
- Mastered preparation of all menu items and various off-label drinks to enhance customer experience.
Team Leader
Harkins Theatres
Scottsdale
04.2018 - 08.2021
- Established team performance standards, tracked progress toward goals, and delivered constructive feedback.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
- Managed conflict resolution among team members, fostering a positive and collaborative work environment
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development
- Assessed team member performance against objectives during regular reviews, recognizing achievements and addressing areas for growth
- Fostered culture of continuous improvement by soliciting feedback from all organizational levels and implementing actionable changes
Education
Bachelor of Arts - Psychology
Arizona State University
Phoenix, AZ12.2023
Associates of Science And Arts - Psychology
Maricopa Community Colleges - Paradise Valley Community College
AZ12.2021
Skills
- Patient monitoring
- Cardiac monitoring
- Clinical hygiene
- Patient behavior assessment
- Patient education
- Nutritional guidance
- Safety awareness
- Schedule management
- Documentation skills
- Reliability and Trustworthiness
- Patience and understanding
- Early Childhood Education
- Documentation skills
Certification
CPR Certified, Food Handlers Certification
Interests
Timeline
Cardiovascular Technician
Mayo Clinic
06.2025 - Current
Behavioral Health Technician
Living and Balance Wellness Center
08.2024 - 05.2025
Dedicated Nanny
Private Employers
08.2023 - 08.2024
Dedicated Nanny
Private Employers
11.2022 - 08.2024
Barista Shift Supervisor
Starbucks
04.2022 - 08.2023
Team Leader
Harkins Theatres
04.2018 - 08.2021
Bachelor of Arts - Psychology
Arizona State University
Associates of Science And Arts - Psychology
Maricopa Community Colleges - Paradise Valley Community College