Noelle Placanica
Utica,NY
Summary
Detail-oriented and dedicated Junior pursuing a Bachelor of Business Administration in Event Management. With 6 years of experience in the hospitality industry, skilled in event planning, coordination, logistics management, and customer service. Strong focus on creating exceptional guest experiences resulting in high levels of customer satisfaction. Demonstrated capability to effectively manage multiple projects, ensuring success through organization and meticulous attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Coordinator Assistant
Yahnundasis Golf Club
06.2024 - 08.2024
- Managed event logistics and operations
- Coordinated schedules and timelines for events
- Brainstormed and implemented creative event concepts and themes
- Utilized social media to promote events and increase attendance
- Created BEOs (Banquet Event Orders) and themed menus using Canva
- Fostered strong client relationships: Built connections with members, ensuring repeat business and positive referrals
- Managed cellar and beverage storage maintenance to prevent inventory spoilage
- Created inventory reports using Excel
Host & Food Expeditor
Swifty's Restaurant & Pub & Carmellas Cafe
04.2022 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Managed front-of house logistics
- Coordinated Reservations and waitlists
- Worked alongside servers, chefs, and management to maintain a smooth and efficient dining service, ensuring the front-of-house and kitchen operations ran seamlessly
- Provided exceptional customer service
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance
Housekeeper
The Railroad Inn
06.2021 - 09.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Rotated linens in storerooms and replenished when supplies ran low
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
Education
Bachelor of Business Administration - Event Management
State University of New York At Delhi
Delhi, NY05-2026
High School Diploma -
Mount Markham Senior Highschool
West Winfield, NY01.2022
Skills
- Customer service
- Multitasking and attention to detail
- Event setup and breakdown
- Logistics Coordination
- Ez Suite (Event Management & Scheduling Software)
- Excel (Inventory Management)
- Canva (Graphic Design for menus & Events)
- Communication and interpersonal skills
- Time Management and organization
- Problem-solving
Certification
- Cvent Network Certification – Cvent.
Timeline
Event Coordinator Assistant
Yahnundasis Golf Club
06.2024 - 08.2024
Host & Food Expeditor
Swifty's Restaurant & Pub & Carmellas Cafe
04.2022 - 09.2023
Housekeeper
The Railroad Inn
06.2021 - 09.2021
Bachelor of Business Administration - Event Management
State University of New York At Delhi
High School Diploma -
Mount Markham Senior Highschool
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