Summary
Overview
Work History
Education
Skills
Timeline
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Noelle Ruiz

Atwater,CA

Summary

Upbeat, customer-focused Sales Associate with 7 years of experience in customer service. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience

Work History

Receptionist/Budtender

Insignia Staffing
Atwater, CA
01.2020 - 10.2021
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Operated cash registers to process payments from customers.
  • Stocked shelves with new product arrivals.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.

Server

Denny's Restaurant
Atwater, CA
06.2018 - 05.2019
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional service to high volume of daily customers.

Home Care Aide

Asist
Fresno, CA
04.2017 - 06.2018
  • Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
  • Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
  • Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
  • Recorded patient information such as condition, diet and progress in medical records.
  • Assisted clients with activities of daily living like meal preparation and feeding.
  • Transported clients to doctor appointments or other errands as needed.
  • Assisted family members in understanding how best to provide care for their loved one at home.
  • Developed trust-based relationships with patients through compassionate communication techniques.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.

Cashier

Walmart
Atwater, CA
01.2017 - 02.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Night Manager

KFC
Atwater, CA
01.2015 - 01.2017
  • Developed and implemented procedures for staff to handle customer complaints efficiently.
  • Monitored security cameras to ensure the safety of customers and employees.
  • Ensured compliance with local laws and regulations related to health, safety, or other areas.
  • Provided training for new night shift personnel on proper use of equipment and safety protocols.
  • Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
  • Investigated inventory discrepancies and took appropriate action when necessary.
  • Managed emergency situations such as fires, medical emergencies or criminal activity.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Communicated with management via email or phone message to report issues needing attention.
  • Established friendly relationships with regular guests, members and residents.
  • Oversaw general upkeep of public areas and restrooms.
  • Oversaw night audit function and preparation of daily financial reports.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Merced High School
Merced, CA
06.2017

Skills

  • Positive and Professional
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Organization Skills
  • Restocking Inventory
  • Payment Processing
  • Customer Assistance
  • Cash Handling
  • Product Knowledge
  • Honest and Dependable
  • Reliable and Responsible

Timeline

Receptionist/Budtender

Insignia Staffing
01.2020 - 10.2021

Server

Denny's Restaurant
06.2018 - 05.2019

Home Care Aide

Asist
04.2017 - 06.2018

Cashier

Walmart
01.2017 - 02.2018

Night Manager

KFC
01.2015 - 01.2017

Merced High School

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Noelle Ruiz