Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Assistant
RADIUS
04.2023 - 12.2023
Maintained a positive relationship with existing customers by providing excellent customer service.
Created and maintained customer databases for sales tracking purposes.
Supported customers by obtaining information, clarifying issues and coordinating swift resolutions.
Generated leads through cold calling activities.
Administrative Assistant
Rentokil
03.2022 - 06.2022
Created and updated approximately 300 physical records and digital files to maintain current, accurate and compliant documentation.
Managed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Provided clerical support to employees by copying, faxing and filing documents.
Customer Service Representative
InspiriTec Inc.
05.2021 - 08.2021
Answered an estimated 30 customer telephone calls per day according to company policy to prevent wait times.
Actively listen to customers to answer injuries and resolve complaints. Escalated major issues to supervisor.
Maintained and managed customer files and databases
Crew Member
AMC
04.2019 - 12.2019
Operated register to collect cash and process payments.
Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Public Health
Reading Area Community College
2022
Public Health
Temple University
2021
Film And Video Production
Rowan University
2020
High School Diploma -
Exeter Township Senior High School
2020
Skills
Organized
Professional and Customer Communication
Problem-Solving Skills
Performance Tracking
Database Maintenance
Product Promotion
Administrative Support
Timeline
Sales and Marketing Assistant
RADIUS
04.2023 - 12.2023
Administrative Assistant
Rentokil
03.2022 - 06.2022
Customer Service Representative
InspiriTec Inc.
05.2021 - 08.2021
Crew Member
AMC
04.2019 - 12.2019
Public Health
Reading Area Community College
Public Health
Temple University
Film And Video Production
Rowan University
High School Diploma -
Exeter Township Senior High School
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