Noelle Tarpey
Madison
Summary
Dynamic Chief Hospitality Officer & Partner with extensive experience in overseeing multi-location restaurant operations and driving business growth. Demonstrated expertise in strategic planning, HR management, and maintaining high-quality training programs. Proven ability to foster a positive, inclusive culture while ensuring standards and enhancing guest experiences. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Chief Hospitality Officer & Partner
GoodBrothers Hospitality
09.2021 - 09.2024
- Worked as an owner-operator to oversee restaurant operations across multiple locations as a member of the senior leadership team to create an environment where all feel welcome and valued.
- Directed all business operations and sales functions of multiple restaurants. Implemented well-rounded strategies that took into account market dynamics, local competition analysis, as well as revenue generation aim while keeping expenses in check.
- Demonstrated expertise in strategic planning, staffing coordination, and decision-making to drive sales and profit growth.
- Human Resource responsibilities including developing high-quality, original training manuals, materials, creating and implementing job descriptions and training programs for all positions, as well as daily operational responsibilities as they relate to interviewing, hiring, onboarding, creating and maintaining personnel records and payroll processing
- Created, developed and maintained high-quality training materials and programs for consistency in operations building a positive, and an inclusive culture across all locations.
- Audited and maintained these materials for relevancy over time ensuring the ability to provide team members with the most current information needed to get them off to the best possible start.
- Recruited, trained and supervised multiple management teams and staff at various locations.
- Enhanced team communication by implementing regular meetings and encouraging open dialogue.
- Ensured strict adherence to industry regulations, maximizing food safety and sanitation for the organization.
- Solicited, monitored, and tracked feedback to enhance guest experiences, while innovating and elevating the brand's reputation by implementing quality assurance protocols.
- Worked to develop and expand community outreach by developing and maintaining partnerships with non-profit organizations, creation of annual events, team sponsorships, and relationship building.
Restaurant General Manager
Monty's Blue Plate Diner / Food Fight Inc.
07.2016 - 03.2020
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Set clear expectations and created positive working environment for employees.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maintained the legacy of the 20 year old flagship restaurant of the Food Fight Restaurant Group.
Restaurant General Manager
The Great Dane Pub & Brewing Co.
04.2006 - 07.2016
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Set clear expectations and created positive working environment for employees.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maintained the legacy of the 25 year old flagship restaurant.
Education
No Degree - Political Science
University of Wisconsin, Madison
Madison, WISkills
- Strategic Planning
- Operations and Inventory Management
- Cost Control
- Staff Scheduling
- POS system knowledge
- Hiring Decisions
- Labor Management
- Customer Engagement
- HR policies and procedures
- New Employee Orientation
- Payroll Administration
Timeline
Chief Hospitality Officer & Partner
GoodBrothers Hospitality
09.2021 - 09.2024
Restaurant General Manager
Monty's Blue Plate Diner / Food Fight Inc.
07.2016 - 03.2020
Restaurant General Manager
The Great Dane Pub & Brewing Co.
04.2006 - 07.2016
No Degree - Political Science
University of Wisconsin, Madison
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