Noellie Stevens

Fast Food Worker

Braum's Ice Cream & Burger Restaurant

08.2022 - Current

Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Trained newly hired employees on routine tasks and customer service.
Collaborated with team members to quickly fill large orders and serve large parties.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Processed orders on POS system and accepted cash and charge payments.
Provided support to crew members, facilitating quick food preparation and delivery.
Promptly resolved customer complaints, escalating major issues to supervisor.
Performed shift change tasks each day to keep store neat and running smoothly.
Made change and returned correct cash and coin to patrons.
Checked equipment for proper temperatures to keep food safe for consumption.
Suggested complementary items to orders to boost sales.
Delivered special orders to waiting vehicles and tables to promote specialized service.
Assisted with preparing salads and cold food items.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished serving stations with fresh food and cleaned up spills.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Brewed coffee and tea and changed out drink station syrups.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Completed milkshakes and ice cream desserts for customers.
Documented customer orders and conveyed special requests to kitchen staff.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prepared salads, soups and sandwiches for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Filled out daily shift log to record amount of food prepared, used and leftover.
Backed up servers by setting up trays and completing some food deliveries.
Reconciled receipt totals, cash and credit payments to address shortages.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Observed customer purchases in line and differentiated between standard portions.

Summary

Overview

Work History

Fast Food Worker

Education

No Degree - Cosmetology Education

High School Diploma -

Skills

Languages

Timeline

Fast Food Worker

No Degree - Cosmetology Education

High School Diploma -

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