Noelmi Ramirez
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recognized for exceptional teamwork, meticulous attention to details, and consistently contributing to a positive and efficient operation.
Overview
2
2
years of professional experience
Work History
Hostess
INTI.MO by Juan Chipoco
South Point, FL
12.2023 - Current
- Greeted guests upon arrival and escorted them to their tables.
- Anticipated potential problems and took appropriate action to prevent them from occurring.
- Provided excellent customer service to ensure guest satisfaction.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Answered telephone to provide dining information and take reservations.
Hostess
Cvi.Che 105
South Beach, FL
04.2023 - 12.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
Sales Associate
Lavelier
Chicago, IL
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided a positive first impression to welcome existing, new, and potential customers.
- Developed promotional strategies to increase sales volume.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Some College (No Degree) - Social Communications
Universidad Católica Andrés Bello
Ciudad Guayana, VenezuelaSkills
- High-volume dining
- Customer Service
- Detail Oriented
- Problem-Solving
- Strong interpersonal skills
- Point of sale systems
- Table Bussing and setting
- Dining crew workflow optimization
- Reservation setting and management
- Positive and professional
- Spanish: Native
- English: Intermediate level
Accomplishments
- Employee of the Month, May 2024, INTI.MO by Juan Chipoco.
Timeline
Hostess
INTI.MO by Juan Chipoco
12.2023 - Current
Hostess
Cvi.Che 105
04.2023 - 12.2023
Sales Associate
Lavelier
11.2022 - 02.2023
Some College (No Degree) - Social Communications
Universidad Católica Andrés Bello
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