Noel "Shannon" Jones
8104 Vernon Ave Lubbock,TX
Summary
Dynamic Operations Manager with a proven track record at Nelco Equipment and Tiger Tire, excelling in inventory management and customer service. Expert in problem-solving and process improvements. I consistently deliver projects on time and within budget, enhancing customer satisfaction and operational efficiency. Mechanically minded with a strong work ethic, I thrive in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Operations Manager Industrial Equipment
Self Employed Sales and Services
Lubbock, TX
05.2018 - 05.2023
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Interacted well with customers to build connections and nurture relationships.
- Knowledgeable with products and service of those products.
- Worked in the field to install new and repair broken equipment.
Tiger Tire
Operations Manager
Lubbock, TX
06.2004 - 06.2014
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Interacted well with customers to build connections and nurture relationships.
- Knowledgeable with products and service of those products.
- Worked in the field to install new and repair broken equipment.
Education
High School Diploma -
Frenship Highschool
Wolfforth, TX05-1998
Skills
- General working knowledge of most industrial jobs (plumbing, electrical, welding, building, construction, mechanical repairs and maintenance)
- Proficient in researching the information to solve problems that I have limited knowledge of (Quick learner)
- Project management abilities
- Unsurpassed work ethic
- Solutions development
- Complex problems analysis
- Mechanically minded
Operations management
Customer service
Continuous improvements
Process improvements
Unsurpassed work ethic
Warehouse operations
Mechanically minded
General knowledge in most insustrial fields (Plumbing, Building, Electrical, Mechanical, Construction, Welding, etc)
Proficient in researching the information to solve problems that I have limited knowledge of (Quick learner)
References
Susan Lindsey-806-787-8265
Elizabeth Howard- 806-239-2841
Robert Castro- 806-787-0611
Michael Jones-806-781-8328
Timeline
Operations Manager Industrial Equipment
Self Employed Sales and Services
05.2018 - 05.2023
Tiger Tire
Operations Manager
06.2004 - 06.2014
High School Diploma -
Frenship Highschool