With a proven track record at Caribbean Dairy-Lacteos del Caribe, I excel in enhancing operational efficiency and quality control, leveraging skills in equipment maintenance and team leadership. My expertise in implementing preventive maintenance and fostering team collaboration has significantly improved productivity and customer satisfaction, embodying a blend of technical proficiency and effective management.
Overview
39
39
years of professional experience
Work History
Maintenance Crew Member-Salvation Army
A Way to Work Program
Omaha, NE
01.2025 - Current
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Provided technical support to other crew members when needed.
Cut grass around the perimeter of the building using a lawn mower.
Performed painting, carpentry, and masonry work to maintain building aesthetics.
Identified problems during daily work inspections and addressed concerns.
Coordinated with management to prioritize maintenance tasks.
Maintained outdoor areas, including landscaping and parking lot repairs.
Assisted with painting projects both inside and outside the facility.
Crew Member
Omaha, Nebraska
Omaha, Nebraska
11.2024 - 12.2024
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Maintained an organized work area to ensure efficient operations.
Wiped down tables and equipment, swept and refilled stock.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Completed routine maintenance and repair.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operation Manager
Caribbean Dairy-Lacteos del Caribe
La Habana, Cuba
01.2011 - 12.2022
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Identified areas of improvement within the organization's operational structure and developed actionable solutions accordingly.
Ensured adherence to safety protocols throughout all operational processes.
Monitored progress by establishing plans, budgets and measuring results.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Coordinated with other departments to ensure smooth workflow of projects and tasks.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented quality control measures across all organizational functions in order to maintain consistent high standards of product and service delivery.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Structured HR consulting services to support clients during organizational developments and changes.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Analyzed and controlled materials, supplies and equipment operational expenses.
Analyzed data related to operational performance metrics such as cost savings, productivity levels, customer satisfaction rates.
Enforced federal, state, local and company rules for safety and operations.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Quality Control Manager
Meat Company-Empresa Carnica
Camaguey, Cuba
01.1986 - 12.2010
Leveraged job-specific knowledge and abilities to identify solutions to issues and diminish conflicts.
Completed various financial and quality audits for different departments.
Kept records of quality reports and statistical reviews.
Collaborated closely with other departments to ensure high levels of customer satisfaction.
Handled scheduling procedures for department and directed team members in setting and achieving goals.
Assisted in developing new or improved processes to improve efficiency while maintaining quality standards.
Determined optimum points to sample products and created protocols to obtain reliable data.
Directed production, performance, and quality objectives for unit to keep team aligned with company goals.
Collected and analyzed production samples to evaluate quality.
Established product specifications and quality assurance practices.
Conducted periodic reviews of existing Quality Control documents for accuracy.
Developed and implemented Quality Control policies and procedures.
Performed regular inspections of raw materials, components, and finished products.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Prepared detailed reports on quality performance metrics for management review.
Managed calibration systems for measuring equipment used in the production process.
Investigated customer complaints regarding product defects or non-conformance issues.
Monitored product standards and conducted quality assurance tests.
Analyzed data to identify areas for improvement in the quality system.