Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Village Chiropractic & Healing Arts Center
03.2023 - Current
Skilled in patient scheduling, ensuring smooth and efficient appointment coordination
Managing multiple phone lines simultaneously with ease and efficiency
Experienced in patient interactions, including check-in, check-out, and payment collection processes
Proficient with multifunction office equipment including scanning, faxing and printing
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Recommended service improvements to minimize recurring patient issues and complaints.
Substitute Teacher
School District of Palm Beach County
02.2023 - 04.2024
Provide timely feedback to regular teachers about student progress, behaviors, and any concerns to ensure continuity in the learning process and support the overall educational goals of the school.
Adapt quickly to different classroom environments and student needs, demonstrating flexibility and ability to connect with students on a personal level to ensure a smooth transition and continuation of learning objectives.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Secretary
Ronnie's Home Services Inc
03.2020 - 02.2023
Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests
Prepared estimates used by management for purposes such as planning, organizing and scheduling work
Followed through with client requests to resolve problems
Collaborated with management to improve customer service
Resolved customer complaints while prioritizing customer satisfaction
Implement and maintain an efficient filing system to organize and manage important documents, ensuring easy access and retrieval for management and staff