Noely Tejada
Crawfordville
Summary
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Organized and efficient administrative professional supporting cross-departmental billing operations. Responsible for preparing and verifying invoices, processing payments, and maintaining accounts receivable records with exceptional accuracy. Collaborated with finance, sales, and client services teams to resolve billing discrepancies, ensure timely payments, and generate monthly billing reports. Streamlined billing workflows—improving invoice accuracy by 15%—while maintaining confidentiality and delivering top-tier internal support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
SYNERGY HomeCare
02.2025 - Current
- Coordinated scheduling for multiple departments, ensuring optimal resource allocation and operational efficiency.
- Managed appointment systems and calendars, improving communication between teams and clients.
- Developed streamlined processes for scheduling logistics, enhancing workflow consistency across projects.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Reduced staff overtime with effective shift planning and coordination.
- Coordinated daily schedules for 30+ staff members, ensuring optimal coverage and productivity.
Assistant Marketing Coordinator
Harbor house of ocala
12.2023 - 02.2025
- Created content for email newsletters, website, blog posts, and social media channels.
- Composed and posted online content on company website and social media accounts.
- Provided customer service by answering questions about our services, amenities, for future candidate residents.
Resident Care Manager
Harbor house of ocala
12.2022 - 02.2025
- Implemented infection control measures throughout the facility including proper hand hygiene practices.
- Created monthly schedules for nursing staff ensuring adequate coverage 24 hours per day.
- Responded quickly and effectively to any emergency situations that arose within the facility.
- Monitored the progress of each resident's individualized plan of care on an ongoing basis.
- Facilitated communication between families and physicians regarding changes in the resident's condition or health status.
- Established policies, procedures, and protocols related to resident care that adhered to regulatory standards.
- Coordinated interdisciplinary meetings with healthcare professionals in order to discuss patient needs and goals.
- Demonstrated ability to resolve conflicts between staff and residents while maintaining positive relationships.
- Managed budgeting processes for departmental resources including supplies and personnel expenses.
- Developed and managed a team of 15+ care staff to ensure quality services were provided to residents.
- Maintained accurate documentation of resident assessments, treatments, medications, diet plans.
- Ensured appropriate staffing levels according to census fluctuations.
- Oversaw the recruitment, hiring, orientation, and training of new staff members in accordance with applicable laws and regulations.
Billing Administrator
First Choice Supplies
06.2022 - 02.2025
- Processed and verified billing statements, ensuring accuracy in invoicing procedures.
- Managed customer inquiries related to billing discrepancies, enhancing client satisfaction.
- Coordinated with finance department to streamline payment processing workflows.
- Implemented improvements in billing software utilization, increasing efficiency of operations.
- Conducted regular audits of billing records, maintaining compliance with internal regulations.
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
Education
Associate in Science (A.S.) - Nursing Candidate
College of central florida
12.2026
High School Diploma - undefined
Dunnellon Highschool
05.2023
Skills
- Customer Engagement
- Care Planning
- Staff Management
- Medication Management
- Patient Care Oversight
- Admissions assessments
- ADL support
- Medical chart documentation
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Time management skills
- Attention to detail
- Schedule management
- Critical thinking
- Staff coordination
- Scheduling proficiency
- Office administration
- Telephone etiquette
- Scheduling
- Office management
- Administrative duties
Certification
- Assisted living facility core training
- Assistance with self-administered medication
- Cpr
- First aid
LANGUAGES
Spanish Fluent
English Fluent
Timeline
Scheduling Coordinator
SYNERGY HomeCare
02.2025 - Current
Assistant Marketing Coordinator
Harbor house of ocala
12.2023 - 02.2025
Resident Care Manager
Harbor house of ocala
12.2022 - 02.2025
Billing Administrator
First Choice Supplies
06.2022 - 02.2025
High School Diploma - undefined
Dunnellon Highschool
Associate in Science (A.S.) - Nursing Candidate
College of central florida
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