Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Noemi Amezcua

Phoenix,AZ

Summary

Dynamic professional with extensive experience in staff training and development. Proven ability to streamline operations and enhance team performance through strategic planning and effective document management. Bilingual communicator adept at fostering relationships and driving organizational success. Committed to achieving client goals and ensuring compliance with regulatory standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Direct Support Program Supervisor

Metro Care Inc / The Tungland Corporation
02.2019 - Current
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Coached employees through day-to-day work, DDD procedures and complex problems.
  • Managed office activities by maintaining electronic records in company database.
  • Maintained contact with employees, monitoring client's progress to ensure established goals and objectives were being met to move clients towards their goals and or self-sufficiency.
  • Effectively staffed cases, created schedules and customized care plans.
  • Completed client assessments in accordance with current regulations and guidelines.
  • Provided guidance, advice and training to maintain all employees in compliance with laws and regulatory requirements.
  • Processed Payroll
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
  • Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to their company roles.

Marketing Specialist

Litchfield Dental Care
02.2017 - 02.2019
  • Monitored and analyzed trends in social media, industry and competitive landscape to create new material and improve future results.
  • Identified appropriate marketing channels and target customers.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.

Community Resource Specialist / Bilingual Assistan

Maricopa County
09.2016 - 02.2017
  • Network, present-to, and recruit local organizations.
  • Maintain and update FindHelpPHX website.
  • Oversee design and production of marketing and education materials.
  • Carry out other communications, marketing, and outreach related duties as necessary.
  • Provide English/Spanish translation.
  • Streamlined resource referral process, leading to more efficient assistance for clients seeking support.

Administrative Assistant

Oregon State University
12.2015 - 07.2016
  • Accounts payable – coded and input vendor invoices into database efficiently and accurately.
  • Audited and processed expense reports.
  • Reconcile vendor statements, process and or collect payments.
  • Resolved account discrepancies and collection issues.
  • Conducted routine data entry, filing and maintenance promptly in order to support the department.

Education

Bachelor of Arts - Business Administration And Management

Lewis Clark State College
Lewiston, ID

Skills

  • Staff training
  • Staff development
  • Document management
  • Strategic planning

Certification

Notary Public, State of Arizona

Finger Print Clearance Card

CPR /1st Aid

Article 9

DCW

Behavior & Support

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Direct Support Program Supervisor

Metro Care Inc / The Tungland Corporation
02.2019 - Current

Marketing Specialist

Litchfield Dental Care
02.2017 - 02.2019

Community Resource Specialist / Bilingual Assistan

Maricopa County
09.2016 - 02.2017

Administrative Assistant

Oregon State University
12.2015 - 07.2016

Bachelor of Arts - Business Administration And Management

Lewis Clark State College

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Noemi Amezcua