Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Noemi Araujo

Highland Park,IL

Summary

Ambitious and bilingual customer service professional with expertise in various industries. Hardworking with strong multitasking and customer service skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sole Proprietor

MiMi's Lashes
Highland Park, IL
01.2020 - 05.2023
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Researched similar businesses to determine competitive advantages.
  • Created social media posts to advertise products and to deliver messages to right audience.
  • Built and enhanced relationships with clients to boost revenue.
  • Collaborated with others to discuss new opportunities.
  • Delivered products to customer locations on time.
  • Designed creative product packaging and photoshoot ideas for advertising purposes so my products could stand out.

Front Desk Receptionist

Massage Envy
Wheeling, IL
11.2021 - 05.2022
  • Developed relationships with clients to ensure repeat business by providing excellent customer service.
  • Ensured all areas of the spa were properly cleaned and stocked before opening for the day.
  • Assisted with scheduling appointments, canceling appointments, rescheduling appointments, verifying client information, and taking payments.
  • Tracked all purchases made by customers using POS systems in order to create detailed reports for accounting purposes.
  • Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.

Waitres

Buffalo Wild Wings
Elkhart, IN
02.2016 - 10.2018
  • Answered questions about menu items, ingredients, and pricing.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted guests and answered questions about menu items.
  • Bussed tables as needed during peak hours.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
  • Calculated charges, issued table checks and collected payments from customers.

Education

Esthetician -

G-Skin & Beauty
Schaumburg, IL
04-2021

GED -

SBSC Adult Education
South Bend, IN
06-2020

Associate of Applied Science - Interior Design

William Rainey Harper College
Palatine, IL

Skills

  • Appointment Confirmation
  • Business Organization
  • Guest Relations
  • Computer Skills
  • Calm and Professional Under Pressure

Certification

  • Esthetician License

Languages

Spanish
Limited
English
Professional

Accomplishments

  • 4.0 GPA at Harper College

References

References available upon request.

Timeline

Front Desk Receptionist

Massage Envy
11.2021 - 05.2022

Sole Proprietor

MiMi's Lashes
01.2020 - 05.2023

Waitres

Buffalo Wild Wings
02.2016 - 10.2018

Esthetician -

G-Skin & Beauty

GED -

SBSC Adult Education

Associate of Applied Science - Interior Design

William Rainey Harper College

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Noemi Araujo