Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Customer Care Representative (CCR)
Primary Health Care, Inc.
11.2023 - 02.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Managed high call volume with exceptional professionalism and efficiency.
Responded to customer needs through competent customer service and prompt problem-solving.
Assisted call-in customers with questions and orders.
Breastfeeding Peer Counselor
Wic
02.2022 - 11.2022
Helped promote and sustain breastfeeding helped moms and moms to be with their breast feeding journey
Production Worker
Bvs
06.2021 - 11.2021
Operate and maintain production machinery to meet daily production goals
Perform regular quality checks to ensure products meet customer specifications
Collaborate with team members to troubleshoot equipment malfunctions and minimize downtime
Follow standardized operating procedures and maintain a clean and safe working environment
Contribute to process improvement initiatives to enhance efficiency and productivity
Jailer/Dispatcher
Webster County
04.2021 - 06.2021
Responsible for overseeing the day-to-day operations of a jail or detention center
Manage the incarcerated population, supervise correctional officers, and ensure the security and safety of the facility
Also coordinate transportation of prisoners, maintain records, and enforce inmate rules and regulations
Shipping
Webster City Custom Meats
04.2020 - 04.2021
As a meat plant processor, my main responsibilities included processing and preparing meat products for distribution and sale
This can involved various tasks such as cutting, trimming, grinding, packaging, and labeling meat
Inspecting meat: I inspected incoming meat to ensure it meets quality and safety standards
Cutting and trimming: The use sharp knives, saws, or other cutting equipment to separate meat into different cuts
Grinding: Operate meat grinders to process larger cuts or trimmings into ground meat
Packaging and labeling: After processing, packaging meat portions or ground meat into appropriate containers
Sanitization and hygiene: Maintaining a clean and sanitary work area is crucial for food safety
Operating machinery: Depending on the size and nature of the meat plant, operated machinery such as meat slicers, grinders, mixers, or packaging equipment
Inventory control: Assist in monitoring and tracking inventory levels
Safety and quality control: Abide by health and safety regulations
Sandwich Artist
Subway
06.2019 - 08.2019
Greeted customers with a friendly and welcoming demeanor, ensuring a positive and memorable experience
Prepared and assembled sandwiches, salads, and wraps according to customer preferences
Maintained a clean and organized work station, adhering to food safety and sanitation procedures
Operated cash register, processed payments, and provided accurate change to customers
Restocked food and beverage items, ensuring availability and freshness
Assisted in inventory management and stock rotation to minimize waste and improve efficiency
School Food Service
La Joya ISD Child Nutrition Services
08.2018 - 05.2019
Preparing and serving meals to students and staff
Following proper food handling and safety procedures
Maintaining a clean and sanitary work environment
Managing inventory and ordering supplies
Assisting with menu planning and meal prep
Providing excellent customer service to students and staff
Communicating and collaborating with other kitchen staff and school administrators
Adhering to any dietary restrictions or allergies of the students
Assisting with special events or catering needs
Sales Associate
Merceria ISIS
08.2017 - 08.2018
Help customers find the right fabric for their sewing projects based on their preferences and requirements
Acquire in-depth knowledge about the different types of fabrics available in the store
Assist customers in measuring and cutting fabrics accurately
Keep track of inventory levels and inform the store manager when there is a need for reordering
Recommend sewing tools and accessories to customers
Offer excellent customer service by being attentive, patient, and friendly
Participate in showcasing fabrics in visually appealing displays
Collaborate with the marketing team to promote fabric sales and discounts
Provide basic sewing tips and knowledge when customers seek advice
Operate the cash register accurately, process transactions, handle cash, and provide customers with receipts
Fireworks Sales
Valley Fireworks
07.2014 - 12.2016
Assist customers in selecting the right fireworks for their needs
Ensure that they understand the safety precautions associated with using them
Responsible for maintaining inventory, arranging displays, processing sales transactions, and providing excellent customer service