Noemi Arellano
Ellsworth,IA
Summary
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Office Specialist
Primary Health Care, Inc
11.2023 - Current
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Customer Care Representative (CCR)
Primary Health Care, Inc.
11.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Breastfeeding Peer Counselor
Wic
02.2022 - 11.2022
- Helped promote and sustain breastfeeding helped moms and moms to be with their breast feeding journey
Production Worker
Bvs
06.2021 - 11.2021
- Operate and maintain production machinery to meet daily production goals
- Perform regular quality checks to ensure products meet customer specifications
- Collaborate with team members to troubleshoot equipment malfunctions and minimize downtime
- Follow standardized operating procedures and maintain a clean and safe working environment
- Contribute to process improvement initiatives to enhance efficiency and productivity
Jailer/Dispatcher
Webster County
04.2021 - 06.2021
- Responsible for overseeing the day-to-day operations of a jail or detention center
- Manage the incarcerated population, supervise correctional officers, and ensure the security and safety of the facility
- Also coordinate transportation of prisoners, maintain records, and enforce inmate rules and regulations
Shipping
Webster City Custom Meats
04.2020 - 04.2021
- As a meat plant processor, my main responsibilities included processing and preparing meat products for distribution and sale
- This can involved various tasks such as cutting, trimming, grinding, packaging, and labeling meat
- Inspecting meat: I inspected incoming meat to ensure it meets quality and safety standards
- Cutting and trimming: The use sharp knives, saws, or other cutting equipment to separate meat into different cuts
- Grinding: Operate meat grinders to process larger cuts or trimmings into ground meat
- Packaging and labeling: After processing, packaging meat portions or ground meat into appropriate containers
- Sanitization and hygiene: Maintaining a clean and sanitary work area is crucial for food safety
- Operating machinery: Depending on the size and nature of the meat plant, operated machinery such as meat slicers, grinders, mixers, or packaging equipment
- Inventory control: Assist in monitoring and tracking inventory levels
- Safety and quality control: Abide by health and safety regulations
Sandwich Artist
Subway
06.2019 - 08.2019
- Greeted customers with a friendly and welcoming demeanor, ensuring a positive and memorable experience
- Prepared and assembled sandwiches, salads, and wraps according to customer preferences
- Maintained a clean and organized work station, adhering to food safety and sanitation procedures
- Operated cash register, processed payments, and provided accurate change to customers
- Restocked food and beverage items, ensuring availability and freshness
- Assisted in inventory management and stock rotation to minimize waste and improve efficiency
School Food Service
La Joya ISD Child Nutrition Services
08.2018 - 05.2019
- Preparing and serving meals to students and staff
- Following proper food handling and safety procedures
- Maintaining a clean and sanitary work environment
- Managing inventory and ordering supplies
- Assisting with menu planning and meal prep
- Providing excellent customer service to students and staff
- Communicating and collaborating with other kitchen staff and school administrators
- Adhering to any dietary restrictions or allergies of the students
- Assisting with special events or catering needs
Sales Associate
Merceria ISIS
08.2017 - 08.2018
- Help customers find the right fabric for their sewing projects based on their preferences and requirements
- Acquire in-depth knowledge about the different types of fabrics available in the store
- Assist customers in measuring and cutting fabrics accurately
- Keep track of inventory levels and inform the store manager when there is a need for reordering
- Recommend sewing tools and accessories to customers
- Offer excellent customer service by being attentive, patient, and friendly
- Participate in showcasing fabrics in visually appealing displays
- Collaborate with the marketing team to promote fabric sales and discounts
- Provide basic sewing tips and knowledge when customers seek advice
- Operate the cash register accurately, process transactions, handle cash, and provide customers with receipts
Fireworks Sales
Valley Fireworks
07.2014 - 12.2016
- Assist customers in selecting the right fireworks for their needs
- Ensure that they understand the safety precautions associated with using them
- Responsible for maintaining inventory, arranging displays, processing sales transactions, and providing excellent customer service
Education
CNA - Nursing
DMACC
Ames, IAHigh school or equivalent - Skills USA
La Joya High School
Penitas, TX08.2019
Security guard Certificate - Law enforcement
La Joya High School
Penitas, TX05.2019
Construcción Certifícate - Construcción
La Joya High School
Penitas, TX05.2019
High school degree -
La Joya High School
La Joya, TX12.2018
Skills
- Bilingual
- Customer Service
- Computer skills: Powerpoint
- Computer skills: Word
- Social Media Skills: Facebook
- Social Media Skills: Twitter
- Social Media Skills: Snapchat
- Social Media Skills: Instagram
- Fast Food
- Food Prep
- Food Service
- Host
- Driving
- Floral Design
- Legal Research
- Security
Certification
- CNA
- Food Handler
- Private security level Two, 08/01/18, 05/01/19
- Construcción certifícate, 08/01/18, 05/01/19
- Adult First Aid/CPR/AED, 09/14/24
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Clinical Office Specialist
Primary Health Care, Inc
11.2023 - Current
Customer Care Representative (CCR)
Primary Health Care, Inc.
11.2023 - 02.2024
Breastfeeding Peer Counselor
Wic
02.2022 - 11.2022
Production Worker
Bvs
06.2021 - 11.2021
Jailer/Dispatcher
Webster County
04.2021 - 06.2021
Shipping
Webster City Custom Meats
04.2020 - 04.2021
Sandwich Artist
Subway
06.2019 - 08.2019
School Food Service
La Joya ISD Child Nutrition Services
08.2018 - 05.2019
Sales Associate
Merceria ISIS
08.2017 - 08.2018
Fireworks Sales
Valley Fireworks
07.2014 - 12.2016
High school or equivalent - Skills USA
La Joya High School
Security guard Certificate - Law enforcement
La Joya High School
Construcción Certifícate - Construcción
La Joya High School
High school degree -
La Joya High School
- CNA
- Food Handler
- Private security level Two, 08/01/18, 05/01/19
- Construcción certifícate, 08/01/18, 05/01/19
- Adult First Aid/CPR/AED, 09/14/24
- Driver's License
CNA - Nursing
DMACC
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