Noemi Avalos

• Manage a caseload of 20+ individuals, providing support and guidance to ensure their safety.
• Conduct interviews concerning the allegation of abuse, neglect, or exploitation of adults and children with mental illness or intellectual and developmental, and physical disabilities in State Supported Living Centers and Home and Community based services.
• Document findings and prepare detailed reports from allegations, testimonies of interviews and physical evidence.
• Collect, analyze and interpret information, documentation, and physical evidence associated with investigations.
• Conduct thorough face-to-face interviews with staff, individuals, guardians, doctors, nurses, caseworkers, and counselors and documented investigative findings.
• Participate in case conferences and meetings with supervisors and peers regarding case progress and disposition.
• Review and document video surveillance.
• Complete Investigation in accordance with Texas Administrative Code and Provider Investigations Policy.

• Interviewed, screened and assessed probationers as required to determine an appropriate level of supervision.
• Managed a caseload of 80+ probationers, providing support and guidance to ensure compliance.
• Developed supervision plans for offenders, and made appropriate referrals to address the risks and needs of the probationers.
• Consulted with counselors or other professionals connected to agencies providing human services to probationers and maintains knowledge of probationer's needs, status, progress, etc.
• Made appropriate chronological entries and completes written reports, including pre/post Sentence investigation reports, amendments, and evaluations for early release.
• Completed reports on behalf of court and associated legal entities and testified under oath at court hearings.

• Liaison between employees and employer
• Responsible for overseeing and coordinating the employer’s response to the COVID19-pandemic
• Assisted with the implementation of strategies to reduce the spread of COVID19
• Implemented responsive strategies to promote behaviors that create a safe and healthy workplace
• Reviewed develop, and provide guidance for the implantation of policies, recommended from Centers for Disease Control, World Health Organization, Tom Green Health Department and other agencies
• Monitored employees requiring quarantine/isolation
• Identified steps for employees who were showing signs of COVID19 symptoms.

• Conducted investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children.
• Managed a caseload of 30+ clients, providing support and guidance to ensure successful outcomes.
• Collected information through observation and interviews with children, parents, relatives, neighbors, and analysis of background records.
• Engaged with families to understand the family dynamics, challenges, and solutions, identifying needs to determine level of intervention needed.
• Assessed danger threats, child vulnerabilities and caregiver protective capacities to determine safety.
• Developed and modified family action plans to address child safety.
• Arranged emergency placements for children that cannot safely remain at home
• Completed Risk Assessments for families during investigations.
• Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
• Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Prepared case reports from allegations, transcripts of interviews and physical evidence.
• Applied relevant laws, rules, regulations, and policies
• Served as a liaison between families and social service agencies, schools, law enforcement, and attorneys.

■ Tracked client referrals from Health and Human Services Commission and Parole agency to engage them in a timely manner.

■ Conducted and/or coordinated assessments of clients to include behavioral observations and a detailed computer assessment.

■ Develop IEP/educational goals for each client with the agency or education based program to include referrals to appropriate community agencies for improvement of identified barriers to goals.

■ Referred clients to the most appropriate work activity or training and educational programs such as a job interview, job training seminars, or continuing education programs.

■ Penalized and terminated clients from the program that failed to report or comply with program requirements.

■ Maintains documentation according to established policies and procedures throughout the client’s participation in the Choices and Project RIO Programs.

■ Maintains documentation according to established policies and procedures throughout the clients participation in the Project RIO Program.

■ Provides continuous assistance, follow-up with parole or probation officers.