Noemi Bailon
North Las Vegas
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Front Office Specialist
UNLV HEALTH
01.2022 - 11.2023
- Greeted, registered, and checked in/out patients.
- Provided forms to fill out or update and added latest information into computer system.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Confirmed patient appointments.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Opened and properly distributed incoming mail.
- Trained new front office employees on office procedures.
- Determined amounts due and accepted payments.
- Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
- Sorted incoming faxes into proper folders/destinations.
Personal Care Assistant and Med Tech
Las Ventanas at Summerlin a Human Good Community
04.2016 - 12.2021
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Turned and repositioned patients to prevent bedsores.
- Assisted in medication administration.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored patient responses to medication to report adverse reactions quickly.
Education
No Degree -
College of Southern Nevada
Las Vegas, NVNo Degree -
Chamberlain College of Nursing
Las Vegas, NVHigh School Diploma -
Canyon Springs High School
Las Vegas, NV06-2015
Skills
- Patient care
- Medical terminology
- Customer service expertise
- Insurance verification
- Time management proficiency
- Exceptional communication
- File organization
- Appointment scheduling
- Document management
- Payment processing
- Data entry
- Goal oriented
Languages
Spanish
English
Timeline
Front Office Specialist
UNLV HEALTH
01.2022 - 11.2023
Personal Care Assistant and Med Tech
Las Ventanas at Summerlin a Human Good Community
04.2016 - 12.2021
No Degree -
College of Southern Nevada
No Degree -
Chamberlain College of Nursing
High School Diploma -
Canyon Springs High School
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