Noemi Cintron
Overview
15
15
years of professional experience
Work History
Ambassador/Airport Passenger Service Agent
Orlando International Airport
10.2020 - 02.2022
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Quality Control Inspector
CKS Packaging
05.2020 - 09.2020
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Quality Control Inspector
Twin Med LLC
06.2018 - 05.2020
- Evaluated components and final products against quality standards and manufacturing specifications.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
Greeter
Airport Chrysler Dodge Jeep
11.2017 - 01.2018
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Outside Operation
Manheim Auto Auction
08.2016 - 06.2017
- Maintained compliance with industry regulations, updating policies as needed to avoid penalties or fines.
- Coordinated cross-functional teams to ensure seamless communication and collaboration in achieving project goals.
- Streamlined outside operations processes for increased efficiency and reduced operational costs.
- Led by example in demonstrating professionalism, integrity, and commitment to excellence in all aspects of the outside operations supervisor role.
Secretary
Cedar Grove Christian Academy
08.2012 - 11.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administrative Assistant
Protempt Workforce Inc.
08.2012 - 07.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
2nd Shift Supervisor
Excel Building Services
08.2010 - 07.2012
- Achieved smooth shift transitions by establishing clear communication channels between first and second shifts.
- Managed inventory levels, maintaining adequate stock of essential supplies for uninterrupted production flow.
- Mentored junior team members on best practices in supervisory roles while sharing valuable insights from past experiences.
- Coordinated cross-functional efforts between departments to address bottlenecks in production processes proactively.
- Trained new employees on company policies, safety protocols, and job-specific duties to ensure seamless integration into the team.
Teacher's Assistant
Pennsauken Public Schools
08.2007 - 08.2010
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Copied, organized and distributed classroom assignments or other paperwork.
Education
High School Diploma -
Juan Serralles High School
Ponce, Puerto Rico05-1998
Skills
- Product knowledge
- Customer engagement
- Data entry
- Paperwork processing
- Order processing
- Administrative support
- Quality control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ambassador/Airport Passenger Service Agent
Orlando International Airport
10.2020 - 02.2022
Quality Control Inspector
CKS Packaging
05.2020 - 09.2020
Quality Control Inspector
Twin Med LLC
06.2018 - 05.2020
Greeter
Airport Chrysler Dodge Jeep
11.2017 - 01.2018
Outside Operation
Manheim Auto Auction
08.2016 - 06.2017
Secretary
Cedar Grove Christian Academy
08.2012 - 11.2015
Administrative Assistant
Protempt Workforce Inc.
08.2012 - 07.2013
2nd Shift Supervisor
Excel Building Services
08.2010 - 07.2012
Teacher's Assistant
Pennsauken Public Schools
08.2007 - 08.2010
High School Diploma -
Juan Serralles High School
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