NOEMI CONTRERAS
Perris,CA
Summary
Highly organized and bilingual typist clerk with strong administrative skills and proven track record of efficient responsibility handling. Demonstrated proficiency in filing, alphabetizing, and providing exceptional customer service. Possesses comprehensive understanding of office equipment and programs, ensuring smooth operations. Known for organized work and delivering professional results.
Overview
14
14
years of professional experience
Work History
Bilingual Clerk/Typist
Val Verde Unified School District
07.2022 - Current
- Enhances office efficiency by accurately typing school documents and flyers in both English and Spanish.
- Assists in onboarding new students and their parents by preparing necessary paperwork, including translations where required.
- Assists parents and students with answered requests and questions with focus on bilingual support whether to discuss student behavior or attendance.
- Increases parent engagement by drafting bilingual marketing materials and doing outbound calling for ELAC meetings for the school site.
- Safeguards sensitive information confidentiality while processing important student or school related documents.
- Maintains accurate hard copy and electronic files and documentation according to school policy.
- Provides essential support to school administrators during meetings by offering real-time translation services as needed.
Eligibility Technician
Riverside County Department Of Public Social Services
10.2021 - 05.2022
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Managed processing of financial assistance and food stamp benefits applications.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Used Microsoft word and Microsoft Excel to maintain over 135 candidate files and file notes.
- Interviewed applicants and explained scope of different available benefits.
Eligibility Services Clerk TAPS
County Of Riverside Department Of Public Social Services
05.2021 - 10.2021
- Performed administrative support tasks such as data entry and imaging of customer sensitive documents.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Inputted all gathered information and researched data on applicants into computer system using C-IV and MEDS.
- Recorded verifications of birth, income, property, and other forms in an established filing order.
Relationship Manager
Bank Of America
07.2013 - 08.2020
- Drafted monthly summaries to review level of client participation and identify targets for follow-up calls Proposed solutions and leveraged cross-selling opportunities to existing and new clients Achieved client loyalty through consistent quality, productivity, service and proactive management Prepared daily documentation and logs, including weekly reports detailing activities Provided information on technology resources to improve clients financial well-being Built long-term relationships with clients by utilizing active listening, effective communication and dynamic interpersonal skills Offered clients personalized options to answer wide range of needs Met with clients on a regular basis to assess their financial needs and growth opportunities Provided clients with the tools, information, and benefits to assist them in a aining their financial goals Referred clients to loan and investment service specialists Notarized documents per clients need.
Sales And Service Specialist
Bank Of America
08.2010 - 07.2013
- Greeted customers entering the bank to ascertain what each customer wants or needs Earned management trust by serving as key holder, responsibly of opening and closing, as well as do administrative work Politely assisted customers in person and via telephone Conducted daily calls on service and sales totals Handled daily flow of paperwork and cooperate with the account Summary Skills Experience Public notary, MLMS # 1911365 - 08/2020 verifying departments Assisted on both teller line and platform sales when needed Performed cash transactions if needed Directed customers to certain departments based on need.
Education
Riverside Community College
Riverside, CABusiness Administration
Some College
High School Diploma - undefined
Jurupa Valley High School
2005
Skills
- Planning and Coordination
- Self-motivated professional
- Organization and Time management
- Microsoft Office
- Adaptability
- Bilingual
- Data management
- MS Office
- Multitasking abilities
- Computer proficiency with typing speed of 45-50 wpm
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Clerk/Typist
Val Verde Unified School District
07.2022 - Current
Eligibility Technician
Riverside County Department Of Public Social Services
10.2021 - 05.2022
Eligibility Services Clerk TAPS
County Of Riverside Department Of Public Social Services
05.2021 - 10.2021
Relationship Manager
Bank Of America
07.2013 - 08.2020
Sales And Service Specialist
Bank Of America
08.2010 - 07.2013
Business Administration
Some College
High School Diploma - undefined
Jurupa Valley High School
Riverside Community College
Similar Profiles
LATONIA JENKINSLATONIA JENKINS
Roving/Impact Substitute (K-12) at Val Verde Unified School DistrictRoving/Impact Substitute (K-12) at Val Verde Unified School District
Tyree McCuneTyree McCune
Instructional Aide-Severely Handicapped at Val Verde Unified School DistrictInstructional Aide-Severely Handicapped at Val Verde Unified School District
Jeffrey CommineyJeffrey Comminey
Reserve Police Officer at Val Verde Unified School District PoliceReserve Police Officer at Val Verde Unified School District Police