Noemi DeLeon
Greenwood,LA
Summary
Dynamic professional with a proven track record at Willis Knighton Medical Center, excelling in organization and time management. Skilled in data entry and enhancing operational workflows, I consistently improved patient satisfaction and streamlined processes. Adept at multitasking, I thrive in fast-paced environments while maintaining accuracy and confidentiality.
Overview
22
22
years of professional experience
Work History
Receptionist
Willis Knighton Medical Center
07.2018 - Current
- Managed patient scheduling and appointment coordination to enhance operational efficiency.
- Provided front-desk support, ensuring effective communication between patients and healthcare staff.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Responded to inquiries and directed calls, improving overall patient experience and satisfaction.
- Coordinated with medical professionals to streamline office workflows and enhance service delivery.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Data Entry Clerk
Southland Printing Company
12.2009 - 05.2018
- Input and verify data into company databases with high accuracy.
- Maintain organized electronic and physical filing systems for efficient retrieval.
- Collaborate with team members to streamline data entry processes and improve workflows.
- Train new staff on data entry procedures and best practices for accuracy.
- Conduct regular audits of entered data to ensure consistency and correctness.
- Utilize specialized software tools to enhance data management efficiency.
- Implement process improvements that reduce turnaround time for data-related tasks.
- Organized, sorted, and checked input data against original documents.
Teller
Barksdale Federal Credit Union
10.2003 - 10.2009
- Processed member transactions efficiently, ensuring accuracy in deposits and withdrawals.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in balancing cash drawers and maintaining compliance with credit union policies.
- Trained new tellers on operational procedures and customer service standards.
- Identified opportunities to streamline transaction processes, enhancing workflow efficiency.
- Maintained up-to-date knowledge of financial products to effectively promote services to members.
Education
No Degree - General Studies
LA TECH
Ruston, LA05-2006
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Willis Knighton Medical Center
07.2018 - Current
Data Entry Clerk
Southland Printing Company
12.2009 - 05.2018
Teller
Barksdale Federal Credit Union
10.2003 - 10.2009
No Degree - General Studies
LA TECH