Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Noemi Garcia

Denver,CO

Summary

Regional Medical Office Manager with noted experience in a administrative Role. Prioritizing corporate goals and regulations, meeting deadlines, to achieve profitability while putting our patients care first. Methodical and detail-oriented with extensive background in leadership.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Manager

Brident Dental & Orthodontics
03.2015 - Current
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Making sure insurance claims get filed and paid within the timely filing limits.

Front Desk Receptionist

Comfort Dental
06.2010 - 02.2015
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled all Hippa policies, insurance billing and coding.
  • Handled all patient treatment cost and took care of payments.

Education

High School Diploma -

Skyline High School
Denver, CO
05.2005

Skills

  • Inventory Control
  • Billing
  • Office Management
  • Budget control
  • Excellent Multi-Tasking Ability
  • Staff Hiring
  • Compliance Monitoring (HIPPA)
  • Customer Service
  • Employee Supervision
  • Training and Coaching
  • Workflow Planning
  • Scheduling
  • Documentation and Control
  • Credit and Collections
  • Organizational Skills
  • Payroll and Budgeting
  • Problem Solving
  • Staff Supervision
  • Sanitation and medical grade disinfecting

Certification

CPR/First Aid Certified, HIPPA Certified, Office Management certificate, Medical billing-medicaid/medicare, private insurance

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Office Manager

Brident Dental & Orthodontics
03.2015 - Current

Front Desk Receptionist

Comfort Dental
06.2010 - 02.2015

High School Diploma -

Skyline High School

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Noemi Garcia