NOEMI GROS
Northbrook,IL
Summary
Bilingual professional with a unique blend of garden design, seasonal color containers design, landscape industry knowledge, customer service expertise, sales, coaching, and strong business orientation. Proactive and goal-oriented with exceptional time management and problem-solving abilities. Reliable and adaptable, quick capacity to learn and apply new skills.
Overview
33
33
years of professional experience
Work History
Seasonal Color Associate
WOODLAWNS LANDSCAPE
11.2024 - 05.2025
- Designed annual seasonal color rotations while staying within client's budget. Created accurate design maps with allocated materials for seasonal color sites. Oversaw semiannual faux inventory. Managed live plant material deliveries. Supervised and directed crew. Assisted in creating holiday wreaths/garland. Oversaw site installations. Assisted with site measurements, photos and visits. Assisted with various reports and catalogues.
Seasonal Color Container Designer and Sales Associate
LURVEY GARDEN CENTER
03.2021 - 11.2024
- Created hundreds of seasonal color planters for retail sale and store display. Guided customers with buying decisions of plant material, soil amendments and curatives.
Supply Chain Manager Darwin Colombia / Assistant Business Manager Darwin Colombia
BALL HORTICULTURAL COMPANY
04.2017 - 08.2019
- Coordinated customer order fulfillment among all involved stakeholders: sales, customer service, logistics, suppliers, and farm located in South America.
- Analyzed, resolved and proposed fulfillment alternatives due to shortages and disruption in shipments.
- Supported definition of assortment. Created bi-annual production plan based on strategic sales and marketing plan; analyzed order behavior/trends. Managed and communicated changes in assortment to stakeholders: production facility, Suppliers, Data Relations, Customer Service, and Supply Managers.
- Managed initiation of proprietary material in tissue culture with lab in the Netherlands.
- Resolved claims with production facility.
- Lead weekly quality meetings with high value customers and production facility.
Garden Designer
KMS GARDEN DESIGN
08.2016 - 03.2017
- Designed residential gardens. Designed and installed seasonal color containers. Maintain garden beds.
Sales associate
LURVEY GARDEN CENTER
04.2015 - 07.2016
- Guided customers in the purchase of plant material, herbicides, fertilizers and soil amendments.
Owner
GARDEN DESIGN
01.2010 - 01.2011
- Designed and implemented residential gardens: Drafted drawings by hand and CAD, hired and supervised contractors.
Senior Consultant
ANDERSEN CONSULTING / ACCENTURE
01.1992 - 01.1995
- Lead a high-performance team on various business process improvement projects:
- Lead redesign and implementation of the credit card business processes. Substantial reduction of the credit card approval process time and headcount involved.
- Lead concept design of the driver license and vehicle registration processes.
- Lead concept design of the Bank Asset Management structure.
- Lead redesign of the expenditure cycle process.
- Audited and identified discrepancies in cash flow.
- Redesigned and implemented accounting trust process and credit card issuance process.
- Coached Key Executive Education training courses: ‘Business Analysis and Design' and ‘Implementing Business Solutions'.
Education
MBA - Marketing concentration
Eastern Michigan University
Ypsilanti, Michigan01.2000
Bachelor's - Business Administration
Universidad Santa María
Caracas, Venezuela01.1990
Garden Design Certificate - Garden Design
Joseph Regenstein Jr. School of The Chicago Botanic Garden
Glencoe, IL01.2018
Landscape Design Certificate -
Instituto De Espacios Verdes
Buenos Aires, Argentina01.2009
Basic AutoCAD -
Oakton College
Skokie, IL01.2023
Skills
- Landscape design plans, Site analysis, Plant identification
- Design and installation of seasonal containers
- Basic AutoCAD drafting abilities
- Proficient in Microsoft Office
- Sales and customer service
- Strong communication skills, Cross-functional teamwork
- Analytical problem solving
- Business acumen
LANGUAGES
Spanish – Native
English - Proficient
Timeline
Seasonal Color Associate
WOODLAWNS LANDSCAPE
11.2024 - 05.2025
Seasonal Color Container Designer and Sales Associate
LURVEY GARDEN CENTER
03.2021 - 11.2024
Supply Chain Manager Darwin Colombia / Assistant Business Manager Darwin Colombia
BALL HORTICULTURAL COMPANY
04.2017 - 08.2019
Garden Designer
KMS GARDEN DESIGN
08.2016 - 03.2017
Sales associate
LURVEY GARDEN CENTER
04.2015 - 07.2016
Owner
GARDEN DESIGN
01.2010 - 01.2011
Senior Consultant
ANDERSEN CONSULTING / ACCENTURE
01.1992 - 01.1995
MBA - Marketing concentration
Eastern Michigan University
Bachelor's - Business Administration
Universidad Santa María
Garden Design Certificate - Garden Design
Joseph Regenstein Jr. School of The Chicago Botanic Garden
Landscape Design Certificate -
Instituto De Espacios Verdes
Basic AutoCAD -
Oakton College
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