Noemi Hernandez
Grand Rapids,MI
Summary
Process-focused Radiology Technologist with 17 years of experience in radiology and medical imaging. Proficient medical technologist with adaptability in producing comprehensive scans with varying obstacles. Professional and clear communicator, disseminating sensitive information to both patients and doctors. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leveL position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Radiologic Technologist
OAM
07.2007 - Current
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Operated radiologic equipment to produce diagnostic images and films.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays
- Handled private and confidential information in compliance with hospital policies and procedures.
- Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
- Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.
- Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
- Ensured proper functioning of radiology equipment through routine inspection, calibration, troubleshooting and repair when necessary.
- Aided in reducing repeat examinations due to image artifacts or poor positioning through thorough pre-imaging assessments.
- Reduced exam times for patients by effectively utilizing digital imaging equipment for faster image processing and storage.
- Adhered closely to quality control standards in developing and labeling of diagnostic imaging materials.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
- Increased department efficiency by managing inventories of supplies such as contrast agents, films, cassettes and ensuring their availability when needed.
- Participated in quality assurance initiatives, identifying areas for improvement and implementing changes to enhance patient care.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Performed radiographic imaging procedures according to established protocols.
- Evaluated images for technical quality and accuracy.
- Explained imaging procedures to patients, offering comfort and assistance.
- Instructed patients on proper positioning for imaging.
- Assisted radiologist in performing special imaging procedures.
- Prepared and positioned patients for imaging procedures.
- Trained and supervised new radiologic technologists and technicians.
- Operated radiologic equipment to obtain images of body structures.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Participated in continuing education programs related to radiology.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Repaired and troubleshot radiologic equipment.
- Assisted in diagnosis of disease and injury through radiologic examinations.
- Administered various doses of radiation to obtain desired images.
- Communicated test results to physicians and other healthcare professionals.
Dental Receptionist
Cherry Health Center
09.2001 - 04.2005
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared and processed patient referrals and transfer requests.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Associate of Applied Science - Radiology
Grand Rapids Community College
Grand Rapids, MI05.2007
Skills
- Patient Safety
- Direct Patient Care
- Portable Radiography
- Trauma Imaging
- Fluoroscopic Procedures
- Diagnostic Imaging
- Orthopedic Imaging
- Anatomy knowledge
- Pediatric Imaging
- Radiologic Imaging
- Patient confidentiality
- Patient Positioning
- HIPAA
- Patient shielding techniques
- Quality Control
- Patient Education
- Equipment Maintenance
- Radiology
- Staff education and training
- Records Management
- Patient Management
- Staff Training
- Patient Care
- Procedure Explanation
- Medical Terminology
- Documentation
Languages
Spanish
Native or Bilingual
Timeline
Radiologic Technologist
OAM
07.2007 - Current
Dental Receptionist
Cherry Health Center
09.2001 - 04.2005
Associate of Applied Science - Radiology
Grand Rapids Community College