Noemi Hernandez
Houston
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Catering Security Agent
United Airlines
Houston
11.2019 - 11.2021
- Resolved complex customer issues through cross-department collaboration, enhancing overall customer experience.
- Increased customer satisfaction ratings through prompt responses and problem resolution.
- Built strong customer relationships through friendly and engaging interactions, fostering loyalty and trust.
- Executed administrative tasks, including filing paperwork and updating databases, ensuring accurate records and efficient reporting.
Cafeteria Worker
Bussey Elementary School
Houston
03.2015 - 05.2018
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Operated cash registers accurately and efficiently to process payments from customers.
- Assisted in training new cafeteria workers on procedures and customer service standards.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Education
GED -
Lone Star College
Houston, TXSkills
- Team collaboration
- Safety protocols
- Customer Service
- Problem solving
- Empathy and patience
- Positive and professional
- Multi-tasking
- Microsoft outlook
Timeline
Catering Security Agent
United Airlines
11.2019 - 11.2021
Cafeteria Worker
Bussey Elementary School
03.2015 - 05.2018
GED -
Lone Star College