Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Supervisor
Lowes Home Improvment
Spokane Valley
05.2015 - 04.2025
Supervised staff members to ensure compliance with safety regulations and policies.
Inspected incoming freight for damages or shortages, reporting any issues promptly.
Gathered assigned merchandise and transported to store floor locations using hand trucks.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Stocked store shelves with new merchandise according to plan-o-grams provided by company.
Followed safety procedures when handling heavy loads or operating equipment such as pallet jacks.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Ensured all products were properly labeled and placed on the correct shelf.
Processed returned items, checked expiration dates, and removed damaged goods from stock.
Operated forklift and pallet jack to transport heavy loads.
Planned and coordinated staff training sessions for new and existing employees.
Managed consistent and efficient floor recoveries to maintain clean and organized sales floor.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Ensured compliance with company policies and procedures related to sales operations.
Organized and updated schedules to optimize coverage for expected customer demands.
Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
Answered phone calls to assist customers with questions and orders.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Property Management Assistant
Garcia Properties
Spokane
06.2016 - 10.2021
Managed day-to-day activities involving tenants, subcontractors and property management.
Drafted and monitored budgets for overall maintenance and operations.
Scheduled maintenance calls.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant records and maintained accurate files for all tenants.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
Education
Medical Assistant - Medical Front/back Office
Medical Career Services
Oxnard, CA
05-2005
High School Diploma -
Channel Islands High School
Oxnard, CA
07-2000
Skills
Equipment operation
Team leadership
Safety compliance
Staff training
Communication skills
FLUENT IN Spanish
Dependable and responsible
Recordkeeping
Flexible and adaptable
Certification
CPR CERTIFIED
FORKLIFT, NARROW FORKLIFT AND ORDER PICKER CERTIFIED