Noemi Ibarra
406 Second St,New Mexico
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Department Supervisor
OTRDRIVER TAX SERVICES, INC
01.2020 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built relationships with current customers to maintain goodwill and gain additional business.
Care Provider
Addus Home Health Care
06.2014 - 03.2018
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
- Used company software and databases to maintain records of services performed and patient conditions
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe03.2025
Skills
- Rules and Regulations
- Customer Engagement
- Staff Training
- Work Planning and Organization
- Resolving Operational Issues
- Goals and Performance
- Workload Balancing
- Customer Service
- Leadership Competency
- Calculating Liabilities
- Safety and Security
Languages
Spanish
Full Professional
Timeline
Department Supervisor
OTRDRIVER TAX SERVICES, INC
01.2020 - Current
Care Provider
Addus Home Health Care
06.2014 - 03.2018
Bachelor of Science - Business Administration
University of Phoenix
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