Professional with experience in mail delivery and customer service. Skilled in route planning, time management, and attention to detail. Strong focus on team collaboration and achieving results. Dependable and adaptable to changing needs.
Overview
7
7
years of professional experience
Work History
City Letter Carrier
USPS
01.2023 - Current
Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
Picked up outgoing mail and packages from letter boxes and in person from customers.
Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
Planned and cased mail in sequence of delivery for designated route.
Care Giver
Park Plaza Nursing Home
11.2021 - 12.2022
Coordinated ordering of necessary supplies.
Contributed to planning community activities for residents and their relatives.
Ensured residents were ready for their daily activities.
Maintained a secure environment for outside trips.
Generated creative suggestions for seasonal and monthly activities.
Care Giver
Sunrise Senior Living
10.2018 - 09.2021
Prepared and submitted progress notes, observed and reported immediately any changes in residents
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted clients with activities of daily living, promoting independence and quality of life.
Security
Allied Universal Security Services
12.2017 - 10.2018
Enhanced store security measures, reducing incidents of theft and loss.
Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
Monitored guests for compliance with safety and security protocols, raising any issue with security.
Executed tasks efficiently during long hours of standing.
Led safe removal of civilians from premises.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.