Noemi Martinez
Dorchester,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
METRO BY TMOBIEL
01.2021 - 05.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Authorizer DISTRIBUTOR
ROYAL RESTIGE
12.2021 - 03.2023
- Enhanced client satisfaction by providing efficient and accurate authorization services.
- Streamlined the authorization process for faster approvals, resulting in reduced wait times for clients.
- Collaborated with various departments to ensure timely processing of requests and documentation.
- Conducted thorough research on eligibility criteria and requirements, ensuring accurate decision-making in authorizations.
Customer Service
JM2 TECHNOLOGY
10.2019 - 12.2020
- Utilized CRM software to track customer interactions, ensuring consistent follow-up and issue resolution.
- Collaborated with team members to improve overall response times and service quality.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Customer Service Cashier
El Mandil Bakery
03.2019 - 09.2019
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Associate of Science - HOTEL ADMINISTRATION
UNIVERSIDAD DEL CARIBE
REPUBLICA DOMINICANA06.2025
High School Diploma -
LICO FRANCISCO GREGORIO BILLINI
BANI REPUBLICA DOMINICA05.2018
Skills
- Payment Processing
- Client Account Management
- Inventory Control
- Sales Development
- Customer Needs Assessment
- Customer Service
- Flexible Schedule
- Problem-Solving
- Client Service
- Teamwork and Collaboration
- Multi-Tasking Strength
Certification
- Certified as a PCA ( PERSONAL CARE ASSITANT
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Authorizer DISTRIBUTOR
ROYAL RESTIGE
12.2021 - 03.2023
Sales Associate
METRO BY TMOBIEL
01.2021 - 05.2023
Customer Service
JM2 TECHNOLOGY
10.2019 - 12.2020
Customer Service Cashier
El Mandil Bakery
03.2019 - 09.2019
Associate of Science - HOTEL ADMINISTRATION
UNIVERSIDAD DEL CARIBE
High School Diploma -
LICO FRANCISCO GREGORIO BILLINI
Similar Profiles
Piyush BhargavaPiyush Bhargava
Purchase Manager at Metro & MetroPurchase Manager at Metro & Metro
Yuvraj SharmaYuvraj Sharma
Software Testing & Commissioning Engineer (AFC) at AMAY Technosystems Pvt Ltd., MPMRCL (Indore Metro) & UPMRCL (Agra Metro)Software Testing & Commissioning Engineer (AFC) at AMAY Technosystems Pvt Ltd., MPMRCL (Indore Metro) & UPMRCL (Agra Metro)
Christopher KeeneChristopher Keene
Paramedic Supervisor at Louisville Metro EMS - Louisville Metro GovernmentParamedic Supervisor at Louisville Metro EMS - Louisville Metro Government
Kendry ZaiterKendry Zaiter
Armed Officer at Narrow SecurityArmed Officer at Narrow Security
JAMILA PUCKERINJAMILA PUCKERIN
SPC at Justice Resource InstituteSPC at Justice Resource Institute