Noemi Miranda
Teacher assisting
Las Vegas,NV
Summary
Dependable delivery driver with strong customer service skills. Known for punctuality and effective communication, enhancing service quality and ensuring customer satisfaction through timely deliveries.
Overview
30
30
years of professional experience
Work History
Delivery Driver
DoorDash
Las Vegas, NV
02.2024 - Current
- Delivered food orders efficiently while ensuring customer satisfaction and timely service.
- Navigated urban environments utilizing GPS technology to optimize delivery routes.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Collaborated with team members to address issues and improve service quality.
- Adapted quickly to changing conditions, including traffic patterns and weather challenges.
- Implemented feedback mechanisms to enhance delivery processes and increase customer loyalty.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Teacher's Assistant
Children's Learning Adventure
Henderson, NV
12.2021 - Current
- Assisted lead teachers in implementing lesson plans and classroom activities.
- Supported student learning by providing individualized attention and assistance.
- Organized classroom materials and resources to enhance learning environment.
- Collaborated with educators to assess student progress and adapt instructional strategies.
- Facilitated small group sessions to reinforce key concepts and skills.
- Maintained a positive classroom atmosphere that encouraged student engagement.
- Communicated regularly with parents regarding student behavior and academic performance.
- Participated in training sessions to enhance teaching methodologies and techniques.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Assistant Teacher
Los Angeles Air Force Base
Los Angeles, CA
06.2005 - 12.2015
- Assisted in developing and implementing lesson plans aligned with curriculum standards.
- Collaborated with lead teachers to create engaging learning environments for diverse student populations.
- Supported classroom management strategies to enhance student behavior and promote a positive learning atmosphere.
- Provided individual support to students, fostering academic growth and personal development through tailored guidance.
- Enhanced student engagement by implementing interactive and multimedia teaching tools.
- Fostered positive and supportive classroom atmosphere, encouraging student participation and confidence.
- Fostered student curiosity and interest through creative hands-on activities.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Adapted teaching methods and materials to meet students' varying needs.
Nursing Assistant
107th ELEMTARY SCHOOL
Los Angeles, CA
09.2005 - 06.2007
- Assisted students with daily activities, fostering independence and self-care skills.
- Monitored student health conditions, reporting changes to nursing staff for timely interventions.
- Implemented individualized care plans, ensuring adherence to educational and health guidelines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Collaborated with teachers to create a supportive learning environment for diverse needs.
- Followed directions of licensed nurses to administer medications and treatments.
Caregiver
Caregiver In Home Supportive Services
Los Angeles, CA
07.1998 - 12.2000
- Assisted clients with daily living activities, enhancing overall quality of life.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Administered medications and monitored health conditions to ensure client safety.
- Developed individualized care plans in collaboration with healthcare professionals for tailored support.
- Evaluated client progress regularly, adjusting care plans to meet evolving needs effectively.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
Medical Assistant
BAS Medical Office
Los Angeles, CA
08.1999 - 04.2000
- Administered patient assessments and vital signs to support care team efficiency.
- Coordinated scheduling of patient appointments to optimize clinic workflow.
- Assisted in the preparation of examination rooms, ensuring compliance with safety standards.
- Managed electronic health records, maintaining data accuracy and confidentiality.
- Provided patient education on treatment plans, enhancing understanding and adherence.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Increased efficiency in office by implementing digital filing system for patient records.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Aide Assistant
Locke High School
Los Angeles, CA
06.1996 - 08.1997
- Supported instructional staff in classroom management and student engagement strategies.
- Assisted in developing individualized education plans for diverse learners.
- Coordinated communication between parents, teachers, and administration to enhance student success.
- Implemented organizational systems for educational materials and classroom resources.
- Streamlined administrative processes to enhance efficiency in daily operations within the school environment.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Customer Service
Del Amo Fashion Center
Torrance, CA
06.1996 - 05.1997
- Maintained exceptional customer service ratings for company on [Type] website.
- Delivered exceptional customer service, resolving issues promptly and professionally.
- Enhanced attendee experience by providing exceptional customer service during conventions.
- Strengthened company reputation by delivering exceptional customer service and support.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Accurately handled cash register transactions while providing excellent customer service.
- Met sales goals by offering excellent customer service.
- Provided outstanding customer service.
Education
Certified Phelebotomy - Phlebotomist
Regan Career Institute
El Monte, CA01-2015
No Degree - Medical Assisting
American Career College
CA05-1999
High School Diploma -
Locke High School
Los Angeles, CA06-1998
Skills
- Optimistic outlook
- Client support
- Active driver's license
- Collaborative teamwork
- Positive attitude
- Customer service
- Punctual and reliable
- Dependable and reliable
- Clean driving record
- Order verification
- FLUENT IN [LANGUAGE]
- Customer interaction
Timeline
Delivery Driver
DoorDash
02.2024 - Current
Teacher's Assistant
Children's Learning Adventure
12.2021 - Current
Nursing Assistant
107th ELEMTARY SCHOOL
09.2005 - 06.2007
Assistant Teacher
Los Angeles Air Force Base
06.2005 - 12.2015
Medical Assistant
BAS Medical Office
08.1999 - 04.2000
Caregiver
Caregiver In Home Supportive Services
07.1998 - 12.2000
Aide Assistant
Locke High School
06.1996 - 08.1997
Customer Service
Del Amo Fashion Center
06.1996 - 05.1997
Certified Phelebotomy - Phlebotomist
Regan Career Institute
No Degree - Medical Assisting
American Career College
High School Diploma -
Locke High School